EMT-B - Urgent Care

Westborough, Massachusetts, United States

At Convenient

MD, we’re on a mission to make good health more convenient for all – improving how patients and providers experience healthcare in New England.

Convenient

MD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand clinical skills, working closely with providers in a fast‑paced urgent care setting.

• Patient Interaction
  • Engage patients professionally, providing information about medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential side effects.
  • Offer guidance on lifestyle modifications, preventive care, and follow‑up.
  • Ensure patients understand their health status and treatment options.
• Clinical Responsibilities
  • Conduct preliminary evaluations, triage patients, and determine urgency.
  • Perform basic clinical procedures: vital signs, history taking, and assistance with minor procedures.
  • Document all patient information accurately in the electronic health record in compliance with privacy regulations.
• Collaboration with Clinical Team
  • Effectively communicate patient information and updates to providers and other healthcare professionals.
  • Collaborate on discharge plans and support new team members.

• Must work 12‑hour shifts in consecutive or non‑consecutive days.
  • Full‑time: three (3) 12‑hour shifts per week, at least four (4) shifts per month on Saturday or Sunday.
  • Part‑time: two (2) 12‑hour shifts per week, at least two (2) shifts per month on Saturday or Sunday.
  • Per diem: four (4) 12‑hour shifts per month, ideally one shift each week.
• Flexibility to work nights, weekends, and holidays.
• Ability to work at a minimum of three (3) other Convenient
  
  MD locations within a one (1) hour travel distance.
• Required to travel for training shifts outside the primary clinic within a one‑hour commute.

• Education: High school diploma or GED required.
• Certification: Nationally certified and licensed EMT with at least one (1) year of experience.
• BLS certification: American Heart Association or American Red Cross BLS. CPR and ACLS certifications are not accepted.
• Compassionate and patient‑focused: Demonstrates kindness and understanding, contributing to a community of belonging.
• Proactive communicator: Clear and confident in written and verbal communication.
• Trustworthy: Maintains confidentiality and complies with HIPAA regulations.
• Team player: Enjoys collaboration with others.
• Technically savvy: Proficient with Microsoft Office Suite and EMR systems.

• 1–2 years of patient triage experience in an urgent care or emergency department.

Hourly Pay Range for this Position: $17.14 – $26.99 USD. Final compensation will be determined at the conclusion of the interview process.

• Collaborative team environment that encourages professional growth.
• Urgent care services at no cost to our team members and their families.
• Extensive benefits: health, dental, vision, short‑term disability, optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care (depending on location).
• Educational tuition assistance through Purdue University Global.
• Access to employee discounts on services and products.

Convenient

MD is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status. We value diversity and are committed to creating a workplace where everyone can thrive.