Fleet Services Analyst

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Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

EG America is one of the fastest growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one‑stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our company has grown to over 1,500+ locations across the United States employing over 18,000 team members. We operate under the following store banners:
Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop.

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Responsible for tracking slow‑moving, excess, or obsolete inventory. Scheduling and oversight of inventory counts and discrepancies. File, monitor and analyze warranty claims to ensure we are maximizing warranty return dollars. Responsible for the reconciliation and expedition of all invoices associated with the fleet maintenance and distribution network.

• Coordinate weekly cycle counts and track discrepancies in TMW/TMT software.
• Coordinate/schedule complete physical inventory count annually.
• Generate reports to track inventory levels, aged inventory, adjustments, and min/max control.
• Company administrator for the TMW/TMT management system. Maintain accurate records in inventory and shop management systems.
• Responsible for the reconciliation, coding and submitting of all invoices associated with the fleet maintenance and distribution network through AP software Stampli.
• Responsible for payroll approval and time off scheduling for all fleet maintenance employees.
• File warranty claims with OEMs and third‑party vendors.
• Track open warranty cases and follow up for timely resolution.
• Maintain documentation and records for all warranty‑related activities.
• Collaborate with technicians to gather necessary information for accurate claim submission.
• Monitor and analyze warranty trends to identify repeated issues or failures.
• Coordinate warranty parts return and manage reimbursement processes.

Fleet Maintenance Manager, shop foreman, shop technicians, outside vendors as it relates to billing, fleet administration department, and all supply chain partners.

Minimum Education: High School Diploma or GED equivalent.

Minimum Experience: 3 years fleet maintenance and distribution experience.

Preferred Experience: 5 years fleet maintenance and distribution experience.

Soft Skills/

Competencies:

Strong organizational and communication skills, both written and verbal. Proficient in Microsoft Office 2010 word and excel.

Other Requirements: Travel:
Periodic travel to satellite shops - clean driving record required.

Hours &

Conditions:

Typically, Monday – Friday, 8+ hour days in office setting, 5 days in Westborough – subject to change.

Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.

Additional Info: At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skill set could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast‑paced corporate environment, and bring experience in business management or related areas, we'd love to meet you – even if you don't meet every single requirement.

Mid‑Senior level

Full‑time

Other

Retail