Assistant Community Manager

Overview

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

The Assistant Community Manager is the liaison among the Community Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff. The Assistant General Manager is an onsite role who assists the General Manager with office, administrative and clerical functions, coordinating and scheduling, and project management. Team collaboration and customer service driven are essential for success in this role.

This community has a country-club vibe and is equipped with Smart technology. A successful candidate will have an outgoing and engaging personality who enjoys interacting with homeowners and various committee members. Candidate must be systems savvy and experienced with new technology and new software.

9am-5pm, 5 days a week.

• Greet residents, visitors, and vendors with professionalism and courtesy.
• Answer phone calls, emails, and resident inquiries promptly.
• Maintain resident records and update databases accurately.
• Assist with scheduling maintenance requests and coordinating vendor services.
• Prepare and distribute community notices, newsletters, and meeting agendas.
• Support property management team with administrative tasks and filing.
• Monitor common areas for cleanliness and report issues as needed.
• Handle package deliveries and manage front desk operations.
• Assist with weekend event coordination or resident activities when applicable.
• Assist with other projects as assigned.

Pay rate: $28-$32 an hour.

• 2+ years of clerical, administrative, and customer service experience in single-family, multifamily, or hospitality industries.
• Well-versed utilizing Microsoft Office Suite (Word, Excel, Outlook).
• Professional communication skills, written and spoken.
• Customer service driven and team oriented.
• Ability to prioritize projects with attention to detail and time sensitive deadlines.
• Takes ownership, proactive, and solutions driven.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.