Security Officer

Location: White Sulphur Springs

Position

Lieutenant Security and Security Officer

Department

Security

Date Updated

02 / 2021

Essential Job Functions

Primary Responsibilities:

(guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)

• Respond to fire emergencies as a trained Fire Fighter
• Respond to other emergencies including response as a confined space rescue team member
• Respond to Security calls, incidents, and events
• Respond to Emergency Medical calls and provide First-Aid
• Stand an access point post, determine access, and direct traffic
• Communicate in clear understandable English language by two-way radio, telephone, computer, and hard-copy written information
• Record and disseminate appropriate information regarding access
• View, recognize, and act on appropriate security issues from active observation and by utilizing the CCTV camera displays
• Review, check, and process entering and exiting personnel for rule compliance
• Review, check, process, and activate access controls involving automated gates
• Monitor, interact, and respond in a timely manner to the fire alarm system electronic notifications
• Ensure guest and employee Safety and Security
• Conduct investigations and write clear, concise reports
• Enforce company policies and procedures
• Ensure facility security
• Engage in positive Guest and Team Member interaction, under all types of conditions
• Provide and portray customer service and hospitality through consistent demonstration of the ten essential attributes
• Ability to handle extremely stressful situations
• Conduct foot and vehicle formal fire-watch patrols utilizing electronic recording devices
• Drive a department patrol vehicle on public and private, improved and unimproved, roadways, trails, paths, including mountainous terrain.
• Drive, position, and operate the department’s fire apparatus under routine and emergency operations.

Secondary Responsibilities

• Maintain professional calm demeanor during encounters with guest, visitors, or team members
• Maintain professional (clean, neat) appearance
• Work independently with minimal supervision

Normal Working Hours

• Shifts (7:00am-3:00pm), (3:00pm-11:00pm), (11:00pm-7:00am)

To be successful in this position, the ideal candidate must meet the following criteria in addition to the Ten Essential Attributes for All Team Members. Past Work Experience Requirements

• Firefighter / Emergency Medical Service and/or Law Enforcement / Military experience preferred
• Security service experience preferred

Educational Requirements

• High School Diploma or G.E.D. required

Communication Skills Requirements

• Ability to effectively communicate verbally, both in person and on the telephone
• Report writing skills

Technical Requirements

• Current certification as a WV Firefighter Level 1 or higher
• Must have the ability to achieve confined space entry and rescue certification
• Current certification in a recognized Basic First‑Aid program or higher (Such as EMT), ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc.
• Current certification in a recognized Cardiopulmonary Resuscitation (CPR) program, ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc.
• Valid drivers license
• Ability to obtain American Hotel and Lodging Association Certified Lodging Security Officer certification or an equivalent certification as specified by the Director of Security.
• Must achieve and maintain all training and technical requirements as listed in this EJF.

Computer Experience & Level (Beginner, Intermediate, Advanced)

• Word Processing - Beginner
• Spreadsheet (Excel) - Beginner

Technical Skills - Skill Level (Beginner, Intermediate, Advanced)

• Typing - Beginner
• Data Entry - Beginner

Physical Requirements Location of Work

Indoors - Yes Heated - Yes

Outdoors - Yes Temp. Fluctuations - Yes

Work Postures

• Continuous (up to 8 hrs. in an 8 hr. shift)
• Frequent (up to 5.5 hrs. in 8 hr. shift)
• Infrequent (up to 3 hrs. in an 8 hr. shift)
• Rarely (up to .5 hr in 8 hr. shift)

Standing

• X

Sitting

• X

Walking

• X

Climbing

• X

Bending/ Stooping

• X

Overhead Reaching

• X

Arm/Hand Movement

• X

Hand/Eye Coordination

• X

Other (Define) Lifting Requirements

• 10 lbs. or less
• 11-20 lbs.
• 21-30 lbs.
• 31-40 lbs.
• Over 41 lbs.

Horizontal Lift

• X

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