Sales Associate Job White Sulphur Springs West Virginia USA,Retail

Location: White Sulphur Springs

Position: Sales Associate

Department: Retail

The Greenbrier Sales Associates are responsible for providing excellent guest service and meeting monthly sales goals.

Primary Responsibilities:

Acknowledge guests in a friendly and helpful manner within 30 seconds of their entry into the shop always with a smile.

Anticipate guest needs.

Convey enthusiasm and a genuine sense of interest in the guest.

Achieve hourly and monthly sales goals.

Maintain a professional attitude with a sincere desire to please our guests.

Work one on one with our guests.

Become an expert about the merchandise offered in the shop to build credibility and increase sales.

Work in a fast-paced environment and multi-task while being attentive to guests.

Build rapport with guests and identify their needs by listening and asking open-ended questions.

Suggest items that meet the guest’s needs and explain the features and benefits of the item offered.

Keep the shop attractively merchandised and well stocked.

Maintain good housekeeping standards in the shop and storage area.

Follow the Greenbrier Retail Business professional dress code.

Operate a Point of Sale system and handle cash, room charges, and credit cards.

Work well as a part of a team.

Take initiative without supervision.

Be detail-oriented and have good organizational skills.

Have a passion to sell and work in the service industry.

Adapt to change and perform other duties as needed.

Normal

Working Hours:

Shop hours 9am to 9pm or 10am to 11pm.

8-hour shifts.

Flexible working hours, shifts vary.

Available weekends and holidays.

Hours may change for special events.

Past

Work Experience:

At least 6-12 months sales experience required.

Education Requirements:

High School Diploma or equivalent.

Communication Skill Requirements:

Ability to read, write and follow instructions.

Effectively communicate with guests, team members, and management.

Communicate in a friendly, positive, and professional manner.

Communicate on the telephone using The Greenbrier telephone standards.

Be a good listener.

Technical Requirements:

Ability to use and understand The Greenbrier Point of Sale Retail system.

Basic computer skills.

Basic math functions such as addition, subtraction, multiplication, and division.

Ability to use a calculator and calculate percentages.

Physical Requirements:

Standing for 8 hours.

Constantly moving, talking, listening, hearing, reaching, lifting at least 30 pounds, kneeling, climbing ladders.

Required Supervision:

Work independently with little or no supervision.

Communicate and take direction from Retail assistant managers, Retail managers, and Directors.

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