Pro Customer Service​/Sales

Join to apply for the Pro Customer Service Sales role at The Home Depot

• Deliver an exceptional experience for professional customers, including contractors, property owners, and commercial clients.
• Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Provide outstanding service based on unique project needs.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Ensure every Pro customer’s project is a success whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
• Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Other

Industries:
Consumer Services