Tray Line​/Floater

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The Dietetic Assistant may be assigned a variety of fundamental food service duties. Typical assignments include patient tray line (meal assembly), dish room, utilities (floors and trash), cafeteria server, and cold food production. The Dietetic Assistant will work as a team to deliver high quality food and service to patients and customers.

• Maintain a current food handler’s card.

• High school diploma or equivalent.

• Prepares all work areas for operation, per task assignment.
• Fills bucket with sanitizing solution, and a clean wiping cloth. Maintains sanitizer strength throughout shift. Changes as needed.
• Sets-up, restocks, cleans and organizes assigned area as necessary. Maintains clean, organized appearance throughout shift.
• Gathers utensils based on correct portions.
• Produces and maintains quality food and beverage products.
• Prepares attractive and appetizing foods utilizing quality ingredients.
• Prepares timely products, fresh throughout service and not in excess (batch production).
• Utilizes leftovers, using the first in, first out method.
• Follows menu cycle.
• Utilizes standardized recipes. Position description:
  Dietary Assistant (100129); FLSA status:
  Non-Exempt.
• Correctly portions food.
• Provides quality services to result in customer/patient satisfaction.
• Greets customers, politely asks for order and efficiently serves customer.
• Remains focused on the customer and service throughout the encounter.
• Knowledgeable about food ingredients and allergens; asks cook or manager if unsure.
• Addresses customer complaints in a polite, professional manner; seeks management assistance when needed.
• Removes trash from service areas promptly.
• Cleans spills promptly and posts appropriate caution signage.
• Merchandises area through:
  Clean, uncluttered, attractive and orderly arrangement of work area.
• Merchandises area through:
  Attractive and informative displays and garnishes (includes signage, labels, and price stickers in retail areas).
• Ensures that all activities meet sanitation, safety and quality control guidelines set forth by departmental policies.
• Properly uses cleaning chemicals.
• Documents refrigerator, dish machine or other equipment temperatures as assigned.
• Alerts facilities and management of malfunctioning equipment.
• Properly operates, cleans and stores equipment in assigned area.
• Properly cleans and sanitizes work surfaces throughout scheduled shift.
• Properly stores and labels food items and chemicals.

• Ability to lift up to 50 lbs.
• Ability to stand for entire shift.
• Ability to pull a fully loaded patient meal cart (approximately 250 lbs).

• Ability to effectively work in a noisy setting and under deadline pressures.
• Work area may be hot and/or wet.
• Interaction with customers in some assignments.
• Work with cleaning and dishwashing chemicals.

Days/Evenings; main work hours will vary from 5:00 am until 1:30 pm and/or 10:00 am until 6:30 pm. This position will require being able to work weekends and cover shifts during the week. This is also a floating position for all jobs in the dietary department.

Excellent Customer Service Skills Required.

• Scheduled Weekly
  
  Hours:
  
  4
• Exempt/Non-Exempt:
  Non-Exempt
• Shift: United States of America (Non-Exempt)
• Company: GMH Grant Memorial Hospital
• Cost Center: 600 GMH Dietary
• Address: 117 Hospital Drive, Petersburg, West Virginia

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Hospitals and Health Care

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