Team Member, Restaurant​/Food Service

Team Member - 10052 at Pollo Tropical

Responsible for the completion of a variety of tasks related to the preparation and service of food to customers, and maintenance of a clean and pleasant dining environment.

• Greet and thank customers.
• Place customer food and beverage orders verbally or via automated systems.
• Relay orders to kitchen operations.
• Cook, prepare, package, and pour food and beverages using kitchen equipment, following food safety and sanitation procedures.
• Stock kitchen and customer service areas with necessary materials.
• Stock salsa bars with appropriate sauces, condiments, paper, and utensils.
• Fill customer orders as part of coordinated kitchen and service operations.
• Collect customer payments and return proper change using cash register.
• Unload deliveries of food, beverage, packaging, and serving materials.
• Clean interior and exterior of restaurant premises, including sweeping, mopping, scrubbing, rinsing, polishing, and removing litter.
• Observe and follow alcoholic beverage laws when applicable.
• Maintain safe public access to the restaurant.
• Perform all other duties as assigned by management.

No supervisory responsibilities.

An individual must be able to perform each essential duty satisfactorily.

• Promptly receive and respond to requests, orders, and instructions.
• Communicate with customers and coworkers.
• Comprehend and appropriately react to others.
• Perform multiple tasks simultaneously.
• Adjust to changing assignments.
• Maintain productivity, composure, and a pleasant attitude under pressure.
• Speak English in positions requiring immediate customer contact.
• Learn POS Cash Register, Kitchen Screens, Recipes.

Regularly stand, walk, talk, or hear; use hands to handle, reach, grasp, and carry items; lift weight from 25 to 50 pounds occasionally.

Noisy to high, varying conditions by season, day, and time; moderate to high noise level; work environment issues described above.

Positions include:
Team Member, Cashier, Cook, Line Server, Grill, Host/Hostess.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.