Rental Supervisor

Work, Play, Get Paid, and Enjoy the Perks!

• Housing:
  Affordable on‑mountain employee housing available for rent.
• Work Location:
  
  10 Snowshoe Drive, Snowshoe, WV 26209
• Pay: $15.75 per hour
• Start Date:
  
  The end of November and beginning of December with positions available throughout the season.
• Seasonal:
  Seasonal work involves temporary employment tied to specific times of the year.
• Schedule:
  
  May require working early mornings, evenings, weekends, and holidays.

• Medical benefits – Minimal Essentials Coverage available.
• Free skiing and snowboarding privileges at Alterra resorts + discounts on Ikon Passes.
• 401(k) plan available to any employee over the age of 18.
• Discounted Friends and Family lift ticket vouchers.
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe‑owned retail locations.
• Pro deals from industry top brands such as North Face, Darn Tough, and many more.

• Got a knack for solving problems and a love for winter sports gear? Snowshoe is hiring a Ski Rentals Supervisor to ensure a seamless experience for both staff and guests at our rental shops.

• Enforce operational procedures: perform opening and closing procedures, handle emergencies per policies.
• Maintain communication: provide instructions, answer phones, share information.
• Enhance employee experience: promote harmony, resolve conflicts, provide feedback, and share duties.
• Ensure guest service: enforce schedules, manage breaks, streamline workflows.
• Ensure guest satisfaction: offer information, address complaints, monitor staff training.
• Support management: execute delegated tasks, suggest projects, assist with disciplinary actions.
• Uphold standards: evaluate employee performance, ensure compliance with procedures, improve efficiency.
• Manage inventory: track equipment issues and returns, review overdue contracts, update records.
• Maintain housekeeping: oversee housekeeping duties, enforce signage and crowd control.
• Promote safety: adhere to safety guidelines, ensure clean work areas, use equipment safely.
• Ensure liability compliance: pass required certifications, monitor ski technicians' work.
• Contribute to team effort: support overall team objectives and assist with tasks as needed.

• High School Diploma or GED.

• At least 1 season working in Ski Rentals.

All information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.

Mid‑Senior level

Temporary

Other

Human Resources Services