Environmental Services Manager

Do you enjoy being part of a team who believes that together they can achieve remarkable things?

Do you want to work in a culture where people take care of people?

Do you want a chance to make a difference in people’s lives?

Do you value the opportunity to grow and learn?

We have an exciting opportunity for a hands‑on ESM/Maintenance Manager to join our team at Retirement Suites by the Lake. In this role, you will be responsible for the effective and efficient management of our maintenance and environmental services with a professional resident‑first mindset.

• Fix and repair resident requests and regular house needs.
• Maintain competency in all building systems including fan coil units, cooling systems, preventive maintenance systems, plumbing, and general maintenance.
• Knowledge of building codes, fire regulations, HVAC and refrigeration systems (optional experience with pool/spa maintenance).
• Manage budgeting and inventory control.
• Hire, train, evaluate performance, and schedule employees.
• Ensure resident requests are resolved promptly and vacant suites are prepared for new residents without delay.
• Communicate effectively, both verbally and written, in English.
• Interact with residents, their families, and coworkers in a kind and caring manner.
• Be available for rotational weekend manager duty and on call for emergencies 24/7.
• Perform quality control and building inspections for ongoing site improvement.
• Operate software such as Word, e‑mail, and a building services management system (e.g., TELS).

9 a.m. – 5 p.m., Monday to Friday, with weekends and emergencies as needed. Every 7th weekend on manager duty rotation.

Someone with an unwavering commitment to exceptional service delivery, a passion for maintaining high standards, and a task‑driven, organized approach. Candidate must have:

• Previous building services management experience.
• Strong English communication skills.
• Basic computer skills and a valid driver’s license.
• Forward‑thinking evaluation of maintenance procedures and openness to process improvements.
• Strong focus on occupational health & safety.
• Positive, professional demeanor and hands‑on leadership.
• Patience and empathy for working with older adults.
• A genuine passion for customer service and the desire to build meaningful relationships with team members and residents.

• Competitive salary commensurate with skills and experience.
• Supportive, hard‑working team environment.
• Professional development opportunities.
• Opportunity to step into a pivotal hands‑on management role.

Wages will be discussed with final applicants based on responsibilities and experience. Lev Senior Living is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify Lev Senior Living if you require an accommodation in the recruitment or assessment process.