Human Resource Director

This is an administrative and highly technical position responsible for human resource planning, employee relations, benefits administration, compensation practices, and risk management and safety activities. The position is responsible for the formulation and maintenance of the Agency’s Human Resources policies, practices, and records, including hands‑on administration of the Agency’s Human Resources Information System (ADP Workforce Now).

This position is responsible for providing guidance and leadership to supervisors, program directors and agency executive management on the employment life cycle including talent acquisition, performance management, discipline, and end of employment processes. Also responsible for the agency’s compliance with federal, state and local labor laws as well as additional federal legislation. Considerable knowledge of principles, methods and practices of human resource management and safety management and the ability to perform technical research is required.

Prepares a variety of reports requiring experience within ADP Workforce Now and solid computer skills.

Received:
Work under the direct supervision of the Chief Executive Officer.

Exercised:
Supervisors Human Resources / Payroll Associate.

RATE: 75k-85k

• Responsible for the agency’s compliance with federal, state, and local laws and regulations affecting Human Resources and Safety management, including: FLSA, FMLA, ERISA, Affordable Care Act (ACA), EEOC, NHHRC, USERRA, OSHA, and other Federal and State Department of Labor laws and regulations. As able, annually attends a NH Department of Labor Wage and Hour Training.
• Provides consultation, training, coordination, and leadership to supervisors, program directors, and agency executive management on the employment life cycle including hiring, developing job descriptions and job advertisements, screening and interviewing candidates, performance management, discipline, documentation, and end‑of‑employment processes.
• Consults with and works with executive management team, program directors, supervisors, employees, consultants, and agents with respect to Human Resources management, employment, benefits administration, compensation, employee relations, risk management, and safety activities.
• Conducts new employee orientation, including review of CAPHR and Community Action mission and history, safety program review and expectations, legal documentation, policy acknowledgement, benefits review, HRIS access, and other miscellaneous procedures as appropriate.
• Ensures background check and/or fingerprint check compliance per agency and individual program‑specific requirements, such as Head Start and Retired Senior Volunteer Services Program (RSVP).
• Responsible for the maintenance and record keeping of all Human Resources files, including personnel files, medical files, and miscellaneous correspondence and HR activities.
• Serves as system administrator for ADP Workforce Now, including employee data management, benefits administration, workflows, reporting, compliance tracking, and supervisor and employee training. This is a hands‑on role requiring regular, direct system use.
• Responsible for coordination of implementation, ongoing maintenance, upgrades, population, and efficient utilization of Human Resources Information System (HRIS) functionality and features.
• Ensures smooth implementation of the annual Open Enrollment process for Health, Vision, and Dental Insurance elections, including communication to all eligible staff regarding changes or enhancements to benefits, annual premium contributions, deadlines, and follow‑up.
• Acts as primary contact with the agency’s personnel attorney for questions or advice regarding personnel or labor law concerns, legal representation, and other appropriate items as required.
• Works with executive management team in the annual review and selection of benefits and insurance coverage for the agency, including health, vision, dental, workers’ compensation, liability insurance, and other policies as necessary or directed.
• Administers Agency benefits programs including Health, Vision, Dental, and Life insurance plans,…