Office Manager; Shinnston Job Shinnston West Virginia USA,Healthcare

Position: Office Manager (Shinnston)
Location: Shinnston

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The incumbent oversees the daily operations of the medical office consistent with good business practices and in conformance to overall institutional practices, including personnel management, financials, budgets, accounts payable, accounts receivable, payroll and purchasing. Must be a leader, team player and able to work with a multidisciplinary team of physicians and others in the practice. Must possess the ability to manage multiple tasks simultaneously and be able to compensate for staffing requirements as needed.

Must be highly skilled with computer systems used by both physician offices and hospitals to capture data accurately and consistently to permit an appropriate claim for payment to be completed as well as to appropriately capture other needed information. An excellent understanding of physician office practices systems, including medical records, compliance requirements with respect to coding, documentation, billing, collections, personnel management, insurance plans, is essential.

Minimum Qualifications

High School Diploma or equivalent.

Three (3) years current management experience in a physician practice setting, where management of individuals, computer systems, purchasing, accounts payable, accounts receivable, billing, coding, scheduling, governmental or insurance regulations and requirements.

Core Duties and Responsibilities

Maintains department Policy and Procedure Manual accurately describing all operating procedures.

Provides positive leadership and builds an atmosphere of teamwork, cooperation and high professional standards at all times.

Assures all hospital policies are implemented and followed.

Establishes fair dealing with community groups, state agencies, customers, physicians and general public.

Cooperates with the Administrator to ensure clinical documentation, procedures and protocols are in place, audited and documented on an ongoing basis.

Regularly measures and monitors patient and physician customers in order to establish performance improvement objectives and standards and an effective patient complaint program.

Ensures effective infection control and safety programs are maintained.

Manages technical and clinical work systems to ensure quality patient care.

Manages an effective electronic medical record and documentation program.

Resolves patient and interdepartmental complaints and misunderstandings in a timely manner. Consistently investigates and takes corrective action necessary to resolve problems and complaints regarding department procedures.

Assures quality patient care is provided consistent with hospital policies and JACHO requirements.

Ensures proper maintenance of facility building and grounds through supervision of preventive and corrective maintenance programs consistent with hospital policies.

Evaluates and recommends solutions in resolving accounting discrepancies in the Business office.

Responsible for maintaining and managing a registration system that coordinates patients arrival, complete registration, third party and patient credit reviews, consents for treatments, and counseling patients about their payment responsibilities.

Reviews write‑off listings, refund requests, miscellaneous cash adjustments for potential policy problems.

Demonstrates a thorough knowledge of the job descriptions and key requirements for each position in all areas, instructs others in the performance duties, holds associates accountable at all times for the responsibilities within their positions.

Monitors the timeliness and quality of all phases of the registration and collection process. Makes changes as appropriate.

Oversees and manages accurate and efficient pre‑certification / authorization process.

Implements and supervises an effective billing and coding program consistent with hospital policies in regard to compliance and sound business procedures for physicians and /or extenders.

Implements and supervises an…


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