Ambulatory Office Supervisor Job Town Hill West Virginia USA,Healthcare

Location: Town Hill

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MINIMUM QUALIFICATIONS

High school diploma or equivalent.

Obtain certification in Basic Life Support within 30 days of hire date.

EXPERIENCE

Three (3) years of health care experience.

PREFERRED QUALIFICATIONS EXPERIENCE

Two (2) years in a healthcare management/supervisory position.

CORE DUTIES AND RESPONSIBILITIES

Supervises and coordinates activities related to patient care activities within the ambulatory office.

Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians and co-workers.

Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.

Provides coaching and counseling to staff based upon performance management principals.

Identifies ongoing continuing education needs of employees.

Keeps staff informed of processes, policies and other changes through continuous communication.

Gathers statistics, completes reports and performs other duties as scheduled or requested.

Communicates status of daily operations to Manager or Director as well as communicate problems hindering workflow to Manager or Director in a timely manner.

Handles patient/family or staff complaints, investigates complaint and makes recommendations on appropriate resolution.

Efficiently and assertively coordinates resolution of problems with other departments as monitored by Manager or Director.

Organizes and executes daily tasks in appropriate priority to achieve optimal productivity, accountability and efficiency.

Maintains functional knowledge of operational areas and is able to step into staffing as needed.

Ensures that patient satisfaction is being met and reported to Manager or Director any issues.

Assists with annual budget process.

Selects, hires, manages and evaluates the effectiveness of employees on a continuous basis.

PHYSICAL REQUIREMENTS

Ability to assist patients and move equipment and supplies.

Lifting up to 60 pounds, pushing carts, positioning patients, less than 50% of work time.

May require bending and stretching movements.

WORKING ENVIRONMENT

Clinical environment.

Regular and constant exposure to communicable disease and blood borne pathogens.

Scheduled Weekly

Hours:

40

Shift:

Exempt/Non-Exempt:
United States of America (Exempt)

Company: GMH Grant Memorial Hospital

Cost Center: 8281 GMH Emergency Medicine Urgent Care

Address: 10 Valley View Street, Petersburg, West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

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