Registration Specialist - Urology Department

MINIMUM QUALIFICATIONS

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable) as required for regulated areas.

• Obtain demographic/billing/insurance information from patient/family/legal guardian and enter into registration/billing systems, and scan insurance cards & photo .
• Provide patients with information about insurance, payment of bills, and hospital procedures.
• Hold managed care responsibilities, including pre‑certification and authorizations.
• Prepare WVU Medicine standard consent forms, notice of privacy practice, and other paperwork; obtain electronic signature for consent to treat and patient financial obligations.
• Collect deposits, co‑payments, deductibles, and patient liability payments; provide receipts and document payments in registration/billing systems.
• Prepare armband for patient identification.
• Balance daily receipts and maintain cash drawer; follow up on accounts as flagged by the system.
• Initiate screenings and gather coverage information; complete appropriate paperwork.
• Perform medical necessity checks and complete Advanced Beneficiary Notice as needed.
• Schedule, reschedule, or cancel patients in accordance with hospital workflows.
• Check order completeness and validate order against scheduled service.

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
• Visual acuity within normal range.
• Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
• Ability to sit or stand for extended periods.
• Reading and comprehension ability.

• High volume, fast paced environment.
• Exposure to communicable disease.
• Frequent interactions with patients, medical staff, and support staff daily.

• Accurate use of applicable computer software and equipment for access processing.
• Knowledge of procedures to report and document unsafe/hazardous conditions and incidents.
• Attention to detail, organization, and ability to perform multiple tasks simultaneously.
• Ability to memorize and reference substantial amounts of information.
• Understanding of medical insurance requirements and basic covered services.
• Excellent written and verbal communication skills.
• Basic knowledge of medical terminology.

40

Day (United States of America)

United States of America (Non-Exempt)

RMH Reynolds Memorial Hospital

8265 RMH Urology

800 Wheeling Avenue, Glen Dale, West Virginia

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.