Centralized Scheduler Job Evansdale West Virginia USA,Healthcare

Location: Evansdale

Responsible for scheduling, canceling, rescheduling, and registering outpatient visits and procedures for multiple ambulatory clinics by collecting all necessary information for scheduling and registration preparation.

MINIMUM QUALIFICATIONS:

Education, Certification, and/or Licensure:

High School diploma or equivalent.

State criminal background check and Federal (if applicable), as required for regulated areas.

CORE

JOB DUTIES AND RESPONSIBILITIES:

The following statements describe the general nature of work performed by individuals in this position. They are not an exhaustive list of all responsibilities and duties. Other duties may be assigned.

Check in and check out patients according to Scheduling/Registration guidelines, prioritizing based on patient needs.

Obtain and verify patient guarantor information at least once a year to ensure records are current. Generate referrals or authorizations as needed.

Schedule and register patients based on guidelines and medical appropriateness within the appropriate clinic.

Ensure follow-up appointments and testing are coordinated with the patient upon check-out.

Gather all necessary information from patients to schedule and register appointments.

Identify and communicate scheduling modifications or developments.

Notify relevant personnel of scheduling changes due to patient cancellations promptly.

Respond appropriately to patient and staff needs and complaints, involving supervisors and patient representatives as needed.

Coordinate with referring physicians to ensure orders exist and are complete; document outside order requests.

Collect co-payments and payments at check-in or check-out.

Reconcile cash drawer at the end of the day and report discrepancies.

Collect signatures on waivers for managed care at check-in.

Complete Workques and daily tasks timely within the scheduling area.

Respond to patient communications promptly.

PHYSICAL REQUIREMENTS:

Ability to sit for extended periods. Reasonable accommodations may be made for individuals with disabilities.

WORKING ENVIRONMENT:

Standard office environment. Reasonable accommodations may be made for individuals with disabilities.

SKILLS AND ABILITIES:

Strong written and verbal communication skills.

Additional Job Details:

Scheduled Weekly

Hours:

40
Shift: Day (United States of America)
Exempt/Non-Exempt:
Non-Exempt
Company: WVUH West Virginia University Hospitals
Cost Center: 8801 WVUH Ambulatory Registration
Address: 3040 University Ave, Morgantown, West Virginia

Equal Opportunity

Employer:

WVUHS is committed to equal employment opportunity and prohibits discrimination based on race, color, religion, sex, age, disability, and other protected characteristics. All employment practices are conducted in accordance with applicable laws.

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