Patient Access Representative

Rivers Health is seeking a full-time Patient Access Representative. This role assists the provider with the treatment of patients in the office, handles administrative and nursing duties related to patient care, and helps maintain high quality of care within an office setting.

The following is a summary of the essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.

• General receptionist duties, greeting patients, answering telephones, and scheduling patients.
• Scanning patient documents, typing correspondence, reports, memos, forms, transcription of medical notes, etc.
• Preparing cash receipts for transport to CBO.
• Sorting and distributing mail, and processing forms sent to the clinic.
• Maintaining current and accurate demographics information on all patient guarantors.
• Maintaining equipment and supplies needed for job duties.
• Adhering to Corporate Policies, JCAHO, Rural Health, Departmental Policies and Procedures, and the Personnel Employee Handbook.
• Demonstrating excellence in customer service, professionalism, and accountability.
• Fostering an atmosphere of teamwork and collaboration.
• Filling in during co‑workers' absences, covering other personnel when they are not present, and completing the full range of duties. Covering other areas as needed.
• Other duties as assigned.

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Hospitals and Health Care