JGH Part Time Registration Clerk

Join to apply for the JGH Part Time Registration Clerk role at WVU Medicine Jackson General Hospital.

Responsible for day-to-day scheduling, monitoring workflow in patient registration, processing payments and billing accounts, and overseeing patient record releases. Acts as a resource for staff to address operational issues and assists customers who need assistance.

• High school diploma or equivalent.

• Medical Office Certification.
• Insurance experience.

• Proficient use of data entry and accurate abstraction of data.
• Review work for accuracy.
• Collaborate with other staff to ensure medical record and scheduling accuracy.
• Collect and post payments accurately and balance accounts at the end of the shift.
• Release medical records and protected health information in accordance with protocols and HIPAA.
• Communicate with patients and clinic staff to ensure proper paperwork is available for office visits.
• Monitor use of hospital resources and assist with ensuring supplies are available.
• Ensure excellence of service in all clinics assigned.
• Use software programs required for registration and processing medical record requests.

• Ability to sit for extended periods of time.

• Normal office setting.

• Typing speed of 40 words per minute verified by testing.
• Knowledge of medical terminology.
• Strong telephone and interpersonal communication skills.
• Outstanding customer service skills.
• Team‑building skills.
• Highly developed social and communication skills.
• Excellent judgment and the ability to stay calm and level‑headed in difficult situations.
• Ability to multi‑task.

Scheduled weekly hours: 24

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.