Registration Specialist

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Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.

Perform a variety of administrative and clerical duties to manage patient registration and patient financial obligation.

• Obtain demographic, billing, and insurance information from patient/family/legal guardian and enter it into the registration/billing systems for service and claim processing, and scan insurance cards & photo identification. Provide to the patient information concerning insurance, payment of bills and hospital procedures.
• May complete managed care responsibilities in regard to obtaining pre‑certification and authorizations.
• Prepare WVU Medicine standard consent form, notice of privacy practice and other necessary paperwork related to registration and present to patient/family/legal guardian for signatures. Obtain electronic signature for consent to treat and patient financial obligations.
• Collect deposits, co‑payments, deductibles, and patient liability payments when applicable, provide patient receipts and document payments in the registration/billing systems.
• Prepare armband for patient identification.
• Balance daily receipts and cash drawer for patient payments as needed. Follow up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
• May initiate various screenings and obtain all pertinent information for coverage and complete appropriate paperwork.
• Perform medical necessity checks and complete Advanced Beneficiary Notice as needed.
• Schedule, reschedule, or cancel patients in accordance with hospital workflows.
• Check for order completeness and validate order against scheduled service.

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
• Visual acuity must be within normal range.
• Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
• Sitting and/or standing for extended periods of time.
• Reading and comprehension ability.

• High volume, fast paced environment.
• Exposure to communicable disease.
• Frequent interactions with patients, medical staff, and support staff daily on a continual basis.

• Ability to accurately utilize applicable computer software and equipment for access processing & demonstrate ability to follow down‑time procedures.
• Demonstrate knowledge of procedures to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
• Requires considerable attention to detail, the ability to be organized and to perform multiple tasks simultaneously.
• Requires the ability to memorize a considerable amount of information, and to reference information not retained from written sources or from appropriate personnel.
• Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
• Excellent written and verbal communication skills and the ability to understand written and verbal communication.
• Basic knowledge of medical terminology.

• Scheduled Weekly
  
  Hours:
  
  36
• Shift: Varied (United States of America)
• Exempt/Non‑Exempt:
  United States of America (Non‑Exempt)
• Company: SRMC Summersville Regional Medical Center
• Cost Center: 8319 SRMC Fairview Clinic SRMC
• Address: 350 Fairview Heights Road, Summersville, West Virginia

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Entry Level

Full‑time

Administrative

Hospitals and Health Care