Pension Operations Manager

Location:

London : 71 Fenchurch Street
Position Category:
Finance
Position Type:
Employee Fixed Term

Reporting to the Group Pensions Manager take responsibility for the provision of pensions administration services alongside external providers, process management, delivering business process improvements and assisting in the delivery of pension communications. To contribute day to day specialist pensions knowledge and provide commercially focussed support to both internal and/or external stakeholders. To determine solutions for operational pension problems and connected issues where the parameters are not well defined and where previous experience does not always provide any precedent.

• The opportunity to work for an organization that has a strong sense of purpose, is values-driven and helps colleagues to develop professionally and personally through our range of people development programs.
• A Fixed-Term role.

• To manage when required projects within Group Pensions department and ensure they are in accordance with quality system requirements, cost structures and budgetary/contractual requirements.
• Be experienced in insurer transactions and relevant activities including data verification exercises, member communications and administration activities.
• To assess/ recommend the time/value of the work to be undertaken for an internal/external client within an agreed fee/cost structure.
• To be responsible for the quality of primarily UK pensions data, however, this may extend to all LR global pensions data when appropriate.
• To lead in the management of the supplier relationships with the outsourced administrators of the LRSFA ensuring services are delivered in line with contractual requirements.
• Conduct activities in line with internal procedures, policies, and legislation including industry standards.
• To pursue Continuous Professional Development and maintain a high degree of discipline knowledge and awareness of the pensions industry
• To mentor/coach other employees, as appropriate, to achieve effective knowledge transfer and application.
• To make recommendations based on internal/external feedback to assist in pension service delivery improvement and to help build the business.
• To provide specialist support/advice to all internal/external stakeholders.
• To produce the deliverable within the agreed broad parameters in an appropriate
• format and take responsibility to review other employee’s work as appropriate.
• To discuss/ present deliverables with the internal/external stakeholders up to senior level and be able to suggest alternative solutions where appropriate.
• Undertake administration as required in line with current processes and procedures.
• Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work that compromises your safety or health.
• Report in a timely manner all incidents including near miss and safety observations (NMSO), accidents and injuries and raise any health and safety concerns with your line manager.

• APMI Qualified or substantial progress towards qualification
• Excellent data analysis skills
• Pensions Operations Management Experience In either an in-house/Third party administrators’ environment
• Experienced in administering both DB and DC pension arrangements
• Good knowledge of international pension schemes

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

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