Sr. Field Service Engineer - Positioning SW​/HW

Sr. Field Service Engineer - Dynamic Positioning SW/HW

Kongsberg Maritime, a subsidiary of KONGSBERG
, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea, and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales, and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation, and automation. Important markets include countries with significant offshore and shipyard industries.

We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.

At KONGSBERG
, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology, and dedication

For inspiration and more info, watch this video and visit:
Kongsberg Maritime

• Fully subsidized health & welfare benefits with an option of a high deductible plan which includes an employer contribution towards your health savings account
• Fully subsidized dental and vision coverage
• Up to 5% employer match program
• Flexibility with Paid Time Off
• Safe and collaborative culture

Our Americas division is responsible for Kongsberg Maritime's services, upgrades, and support in the aftermarket. Our 2,300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30,000 installations, we ensure cost-efficient delivery of services, upgrades, and spare parts to secure availability and predictability to our customers.

We are looking for a collaborative and determined Field Service Engineer - Dynamic Positioning SW/HW
.

• Work on Dynamic Positioning (DP) releases in both delivery and after sales phases.
• Provide technical support both in the office and onboard to customers and colleagues.
• Carry out service / commissioning activities onboard installations such as DP tuning, thruster scaling, software basis release updates, implementing patches and fixes, dynamic positioning capability analysis, drawing updates and IO termination database documentation, remote diagnostics, software interfaces for sensors and reference systems.
• Perform Factory Acceptance Tests and develop tailor‑made software functionalities.
• Produce technical assistance in the field related to on‑call assignments and combined hardware and software related issues.
• Present, service, adjust and repair software used in the Dynamic Positioning system onboard client vessels.
• Attend sea trials during commissioning to complete the delivery.
• Attend vessels to conduct service work.
• Responsible for reporting errors or defects on equipment delivered from Company and suggest improvements using Company’s Problems & Improvements database.
• Provide technical assistance to sales, after sales and our customers.
• Assist service coordination group with service setup and execution.
• Produce and review Statistical Capability plots analyzing variables including vessel design, topography, and response to environmental conditions.
• Responsible for updating service desk, Visual Source Safe, and documentation after Customer request.
• Participate in 24-hour duty phone when needed, including availability for vessel off hire situations.
• Report problems and suggest improvements using KM tools as quality control responsible.
• Travel on short notice inside and outside of the Gulf of Mexico service region.
• Mentor and train newly appointed engineers

• Bachelor’s degree in Electronics Engineering, Computer Science, Computer Engineering, Mechatronics, Mechanical Engineering or related field of study.
• Four (4) years marine industry experience in Dynamic Positioning systems including software and hardware including experience with dynamic positioning operations pertaining to offshore drilling, dive support, supply, cable lay vessels, dredger, pipelay vessels & jack‑up barges utilizing knowledge of software tools such as Visual Source Safe, Source safe Integrate, GIT, Team Foundation Server, and Auto Cad.
• Up to 50% (95% domestic travel including various unanticipated locations and offshore plus 5% international travel).

St. Rose, LA 70087 and various unanticipated locations throughout the U.S. and offshore

KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.