BDC Agent

Job Title:

BDC Agent (Business Development Center)

Company:
Crossroads Chevrolet

Location:

Beckley, WV

Crossroads Chevrolet is looking for a motivated and driven BDC Agent to join our growing team. This is a great opportunity for someone with a strong work ethic who wants to build a long-term career in the automotive industry. If you are energetic, organized, and thrive in a fast-paced environment, we want to meet you.

Our BDC team is the first point of contact for many of our customers, so professionalism, communication skills, and a commitment to excellent service are critical.

• Respond to inbound internet and phone inquiries from customers
• Schedule appointments for the sales and service departments
• Follow up with leads and maintain consistent communication with potential customers
• Confirm upcoming appointments and maintain accurate records in the CRM
• Work closely with the sales team to ensure a smooth customer experience
• Maintain a high level of professionalism and customer satisfaction

• Strong work ethic and a desire to grow within the automotive industry
• Excellent communication skills (phone, text, and email)
• Positive attitude and team-first mindset
• Organized and detail-oriented
• Comfortable using computers and CRM systems
• Previous BDC, call center, or customer service experience is a plus but not required

• Competitive pay plan
• Opportunity for advancement within the dealership
• Supportive team environment
• Training and development to help you succeed
• Health, Dental, Vision Insurance
• 401k with match

If you're looking for a place where your effort is rewarded and your career can grow, Crossroads Chevrolet is the place for you.