Receptionist; Part-time

Pet Vet Care Centers' Wolfe Animal Hospital – Receptionist

At Pet Vet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

The Customer Service Representative / Receptionist contributes to a high-performing organization committed to delivering superior care and exceptional service. Performs administrative and customer service tasks, providing valuable support to the hospital.

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighs pets, processes faxes, and maintains records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• 1 year of reception experience.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service skills, providing courteous and prompt assistance.
• Accurate cash handling and cashiering abilities.
• Strong multitasking skills with attention to detail.
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds.

• 1 year experience working at a veterinary hospital.

8:00 am to 5:30 pm, Monday through Friday with some weekend and holiday hours.

We’re committed to a Culture of Care for pets, for the people who love them, and for the team members who make it all possible.

Pet Vet is an equal‑opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.

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