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Strategic Customer Success Manager - SaaS

Job in Ghent, Raleigh County, West Virginia, 25843, USA
Listing for: Hoplr - Community engagement platform
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager - SaaS for Cities
Location: Ghent

A fast-growing SaaS company located in Ghent is seeking a Customer Success Manager to ensure client satisfaction and success. This role involves onboarding clients, managing accounts, and providing strategic guidance to optimize product usage. Ideal candidates should have experience in customer success, fluent communication in French and Dutch, and strong problem-solving skills. The company offers a competitive salary, comprehensive benefits, and a dynamic work environment that emphasizes professional growth.
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