Sales Manager

Sales Manager

Our client, a well-established luxury home builder in the Greater Toronto Area, is seeking an experienced Sales Manager to oversee the full sales lifecycle of its high-end residential communities. This role is ideal for a professional who thrives at the intersection of sales strategy, purchaser relations, and cross-department collaboration.

The successful candidate will play a key role in guiding purchasers from agreement through closing while ensuring communication remains proactive, transparent, and aligned with the expectations of a sophisticated clientele.

Key Responsibilities

Luxury Sales Leadership

• Support the development and execution of sales strategies for luxury pre-construction communities
• Drive sales absorption targets while maintaining pricing integrity and brand positioning
• Manage and support on-site sales teams while fostering strong broker relationships
• Monitor market trends and provide insights on product releases, pricing strategies, and incentives

Purchaser Relations & Client Experience

• Act as the primary point of contact for purchaser inquiries from Agreement of Purchase and Sale through closing
• Provide proactive and transparent updates regarding project milestones, timelines, and next steps
• Address escalated purchaser concerns with professionalism, discretion, and a solutions-focused approach
• Ensure the overall purchaser experience reflects the high standards expected within the luxury market

Construction Liaison & Project Communication

• Work closely with the Construction team to stay informed on build progress, specifications, upgrades, site conditions, and schedules
• Participate in regular internal meetings to understand construction timelines and potential impacts on occupancy or closing dates
• Coordinate with Construction to identify extension requirements and align on communication strategies prior to purchaser notification
• Translate technical construction updates into clear, concise communication for purchasers and prospective buyers
• Provide structured feedback from purchasers to internal teams to support product improvement and customer satisfaction

Tarion & Regulatory Compliance

• Manage Tarion-related matters, including firm occupancy dates and closing extensions
• Prepare and issue extension notices in compliance with Tarion regulatory requirements
• Coordinate with Legal, Construction, and Customer Care to ensure accuracy and proper documentation
• Maintain organized records and compliance tracking

Cross-Functional Collaboration

• Partner with Finance and Legal to ensure agreements, amendments, and disclosures are administered accurately
• Contribute to forecasting, reporting, and executive-level sales updates

• 5 years of experience in luxury pre-construction home sales
• Demonstrated success selling higher-end residential product within the GTA market
• Strong working knowledge of Tarion regulations, occupancy processes, and extension protocols
• Experience collaborating closely with Construction and Development teams
• Exceptional communication and relationship management skills, particularly with high-net-worth clients
• Strong organizational, documentation, and administrative skills
• Fluency in Cantonese or Mandarin is considered a strong asset

• Luxury client service and brand representation
• Cross-functional collaboration and leadership
• Regulatory knowledge and process management
• Strategic sales execution
• Professional discretion and composure
• High attention to detail
• Strong industry knowledge

This oppog the chance to work on prestigious residential communities and contribute to a highly collaborative development environment. If you bring a strong background in luxury pre-construction sales and enjoy working closely with both clients and internal teams, we would welcome the opportunity to connect with you.