Graduate Program Manager

West Virginia School of Osteopathic Medicine Position Information

Job Category:
Position Title Graduate Program Manager

Working Title:

Unit/Division Academic Affairs

Location:

Location WVSOM Main Campus, Lewisburg, WV

Scheduled Hours Per Week: 37.5 hours

FLSA Status:
Exempt

The Graduate Program Manager provides complex independent administrative and mission support to the Associate Dean of Graduate Programs. This position relieves the Associate Dean of a variety of administrative detail, provides guidance and service that affects employees and students, makes recommendations on non-routine situations within established protocol, monitors and manages the Office’s budget, assists with coordinating and administering courses to ensure curriculum goals, manages student and faculty information in software systems, and provides support to graduate students as they progress through the curriculum.

This position reports to the Associate Dean of Graduate Programs.

This is a full-time non-classified position with full state benefits and is exempt from FLSA overtime provisions. Base salary is $50,000, commensurate with education and experience. Some activities may occur outside a standard 8:00-4:30 schedule and may require evening and weekend scheduling. This position has been designated as Essential, which may require employees to remain at or report to work during institutional emergencies.

West Virginia School of Osteopathic Medicine is an equal opportunity employer.

Minimum Education:

Bachelor's

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Education and Experience

• Successful candidate shall have an earned Bachelor’s Degree.
• Administrative Support Experience; 3 years
• Computer software experience, specifically Microsoft Office (Outlook, Excel, Word), with proficiency designing and managing complex Excel spreadsheets strongly desired; 3 years
• Office Management; 3 years
• Higher Education Experience with credentialing processes of the Higher Learning Commission strongly preferred;
  Over 2 years
• Prior experience using learning management and assessment software platforms preferred

Skills Required

• Strong interpersonal skills with the ability to maintain a professional demeanor in any communication capacity (written or verbal), along with excellent communication skills.
• Demonstrated ability to work independently and to reason logically and analyze and solve problems.
• Ability to maintain confidentiality with records, students, etc., as this position handles highly sensitive information.
• Proven skill in interacting with different constituency groups and establishing cooperative working relationships at all levels.
• Good financial transaction processing skills and knowledge of fiscal record keeping.
• Ability to learn and apply policies, procedures and guidelines affecting the institution, with solid judgment, discretion and initiative in performing complex administrative tasks.
• Demonstrated ability to coordinate and prioritize many administrative tasks, set deadlines, and complete projects timely.
• Proficiency with Microsoft Office products, especially Excel, Outlook, and Word, including setting up Excel spreadsheets and data analysis.
• Ability to rapidly learn the operations and culture of WVSOM, including learning management and assessment software.

Student Support

• Serve as the first point of contact for MSBS students and program.
• Assist with scholarship applications, academic performance questions, and referrals (e.g., ASPIRE).
• Maintain and manage welcome information for incoming students.
• Collect and monitor student demographics and acceptance data during matriculation.
• Collect and monitor required student health information/immunization status.

Academic Program Administration

• Assign electives to students on a first-come, first-served basis.
• Work with IT and Registrar to develop and maintain class rosters.
• Assist faculty with development and maintenance of course syllabi and other materials.
• Work with Graduate Programs staff to support faculty with administrative delivery of course content and serve as the course administrative support for all graduate program courses.
• Create and manage the MSBS student catalog.
• Create and monitor the MSBS student calendar and ensure alignment with institutional calendars.
• Review and verify student grades in Canvas (current LMS) and submit to the Registrar.
• Calculate GPAs at designated intervals (fall, mid-term, spring, full year).
• Support Graduate Programs staff in Team-Based Learning events from setup to grade input.
• Run LMS reports and update questions as needed by faculty.

Event Planning & Coordination

• Schedule, set up, and manage all aspects of MSBS orientation.
• Collaborate on and coordinate graduation events (e.g., cap & gown pick-up, celebrations).
• Work with ASPIRE on learning events.
• Coordinate external speakers for curriculum delivery.
• Serve as a speaker during learning events as appropriate based on expertise and experience.
• Serve as the MSBS liaison to administrative…