Director of Alliance Management

As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

The Director of Alliance Management is responsible for communicating operational and financial metric results постепці які потребуються Alliance customers. This role will develop analytics and strategies for long‑term solutions in partnership with mid‑ and high‑level leadership to promote long‑term Alliance growth.

• Analyze productivity metrics and partner with regional operations teams to drive customer service improvement.
• Identify and implement best practices and new technologies to enhance productivity and operational efficiency.
• Lead and manage various projects focused on researching and analyzing service‑level metrics to uncover trends, address common issues, and recommend corrective actions.
• Prepare financial models for senior management, providing reporting capability down to the customer level.
• Create and deliver cost analysis and supporting documentation for customer presentations (Cost Savings Presentation).
• Develop key performance indicators (KPIs) to measure success and identify opportunities for improvement.
• Evaluate and recommend upgrades to current inventory based upon data results.
• Coordinate and facilitate training.
• Participate in joint customer meetings and calls to strengthen relationships and align on objectives.
• Provide pricing support and conduct detailed pricing analysis.
• Create value add opportunity actions.
• Collaborate with various large Alliance customers in which the above benchmarks and reporting capabilities are required.

• Ability to travel 25%–50%
• Advanced proficiency in Microsoft Office Suite, such as Excel, Word, Teams, Power Point
• Ability to clearly explain complex concepts and deliver effective training in both individual and group settings
• Strong verbal and written communication skills
• Strong organizational and analytical abilities
• Excellent problem‑solving and decision‑making skills
• Highly process‑driven with strong attention to detail
• Collaborative team player who fosters synergy and can perform under pressure to meet deadlines

• Proficiency in Eclipse
• Bachelor's degree (B.
  
  A.) from four‑year college or university; or three to five years related experience әск? training; or equivalent combination of education and experience.

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end‑to‑end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry’s top technologies and manufacturers, Irby is poised to provideglib innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core

Tips segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadbandықәс ties, and gas. Visit  for more.

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status,…