Director of Alliance Management

Job Summary

The Director of Alliance Management is responsible for communicating operational and financial metric results as required by Alliance customers. This role will develop analytics and strategies for long-term solutions in partnership with mid- and high-level leadership to promote long-term Alliance growth.

• Analyze productivity metrics and partner with regional operations teams to drive customer service improvement.
• Identify and implement best practices and new technologies to enhance productivity and operational efficiency.
• Lead and manage various projects focused on researching and analyzing service‑level metrics to uncover trends, address common issues, and recommend corrective actions.
• Prepare financial models for senior management, providing reporting capability down to the customer level.
• Create and deliver cost analysis and supporting documentation for customer presentations (Cost Savings Presentation).
• Develop key performance indicators (KPIs) to measure success and identify opportunities for improvement.
• Evaluate and recommend upgrades to current inventory based upon data results.
• Coordinate and facilitate training.
• Participate in joint customer meetings and calls to strengthen relationships and align on objectives.
• Provide pricing support and conduct detailed pricing analysis.
• Create value add opportunity actions.
• Collaborate with various large Alliance customers in which the above benchmarks and reporting capabilities are required.

• Ability to travel 25%‑50%.
• Advanced proficiency in Microsoft Office Suite, such as Excel, Word, Teams, PowerPoint.
• Ability to clearly explain complex concepts and deliver effective training in both individual and group settings.
• Strong verbal and written communication skills.
• Strong organizational and analytical abilities.
• Excellent problem‑solving and decision‑making skills.
• Highly process‑driven with strong attention to detail.
• Collaborative team player who fosters synergy and can perform under pressure to meet deadlines.

• Proficiency in Eclipse.
• Bachelor's degree (B.A.) from a four‑year college or university; or three to five years related experience and/or training; or an equivalent combination of education and experience.

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end‑to‑end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long‑term and Short‑term Disability, and Life Insurance.

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843‑745‑2420 or email

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