Home Care Client Care Coordinator PartTime to FullTime

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development
• Dental insurance
• Free uniforms
• Vision insurance

Are you passionate about making a real difference in people’s lives? Do you thrive in a fun, collaborative environment where your ideas can shape the future of an organization? At First Light Home Care, we’re looking for a dynamic Client Care Coordinator to join our team. This role is an opportunity to influence the direction of our agency while growing with us from part-time to full-time.

Salary $21-$25 Per hour:
Starting pay is influenced by experience, certifications/licensing, demonstration of ability, and flexibility.

We believe in creating a workplace where creativity, teamwork, and compassion come together. Our team is supportive, energetic, and dedicated to delivering exceptional care to our clients. As a Client Care Coordinator, you’ll have the chance to:

• Shape the future of our organization with your innovative ideas.
• Start part-time with the opportunity to transition to full-time as we grow together.
• Work in a vibrant, collaborative environment that celebrates your contributions.
• Make a meaningful impact by ensuring our clients receive personalized, high-quality care.

As a Client Care Coordinator, you’ll be at the heart of our operations, coordinating care and building relationships with clients, families, and caregivers. Your role will include:

• Conducting client intake calls, assessing needs, and scheduling in-home assessments with confidence and care.
• Crafting personalized service plans and matching caregivers to clients based on skills and availability.
• Performing in-home assessments, caregiver introductions, and ongoing supervision to ensure top-notch service.
• Acting as a key point of contact for clients, handling inquiries, scheduling, and emergencies (including after-hours support as needed).
• Driving continuous improvement by contributing to quality assurance reviews and process enhancements.
• Maintaining accurate client data and visit records using our scheduling software.
• Collaborating with our team to innovate and elevate the client experience.

We’re seeking someone who’s not only skilled but also passionate about creating a positive impact. The ideal candidate will have:

• A high school diploma or GED; 2+ years of experience in healthcare or home care is a plus.
• Strong organizational, communication, and interpersonal skills with a knack for problem-solving.
• Comfort with technology, including Google Suite, or scheduling software Well Sky Personal Care (training provided if needed).
• A valid driver’s license and reliable auto insurance.
• Previous caregiving or scheduling experience is preferred but not required—we value enthusiasm and a willingness to learn.
• The ability to think on your feet, adapt to changing needs, and bring positivity to every interaction.

This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the First Light Home Care Support Center.