On-Demand: Guest Advocate; Cashier), General Merchandise, Fulfillment, Food and Beverage, Style

On-Demand:
Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2046)

Join to apply for the On-Demand:
Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2046) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hour

ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule. As an On-Demand TM, you will not be included on the posted weekly schedule, but you will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app).

When you choose to pick up a shift, reliable and prompt attendance is necessary. We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts  you do not respond, employment may be terminated.

If you do not work at least one shift within 5 months, your employment will be administratively terminated. Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule.

After that, the myTime mobile scheduling app is where you can pick up shifts you desire to work.

ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in meaningful experiences that help team members build skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build an inclusive guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, a typical day will include the following responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by greeting guests as you complete daily tasks.
• Engage with guests to help solve their specific needs when assistance is required.
• Be knowledgeable about tools, products, and services available in the total store to resolve issues and improve guest experience.
• Thank guests and acknowledge their choice to shop at Target.
• Scan and bag items efficiently, accurately, and in compliance with safety standards.
• Work efficiently to minimize guest wait time while maintaining service and accuracy.
• Inform guests about current and upcoming brand launches, store activities and events.
• Be familiar with Target Loyalty programs and assist with enrollment; know how to direct guests to fulfill, activate and use fulfillment services.
• Explain how to use Wallet and other Target App features to guests.
• Handle returns with appropriate prompts and, when needed, consult with leaders to resolve issues while following policies.
• Partner with leaders to de-escalate situations and recover the guest shopping experience according to policies and procedures.
• Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
• Maintain a clean, clutter-free work area and stock supplies during store hours as needed.
• Demonstrate a culture of ethical conduct, safety and compliance; follow safety policies and training and report hazards.
• Support guest services such as order pick up, Drive-up orders and returns, and maintain compliance with applicable laws (e.g., adult beverage regulations).
• Support cash office processes as needed, including management of cash systems.
• All other duties based on business needs.

WHAT WE ARE LOOKING FOR

• You enjoy interacting and helping others, including guests and team members.
• You thrive in a fast-moving, active role where teamwork, flexibility and problem solving are key.
• You are open to a flexible schedule with varying hours, days or shifts (including nights, weekends,…