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Restaurant General Manager JN
Job in
West Springfield, Hampden County, Massachusetts, 01089, USA
Listed on 2026-02-01
Listing for:
Goodwin Recruiting
Full Time
position Listed on 2026-02-01
Job specializations:
-
Restaurant/Food Service
Restaurant Manager
Job Description & How to Apply Below
Overview
Join a growing hospitality brand where excellence and guest satisfaction are the focus. As Restaurant General Manager
, you will lead all restaurant operations, ensuring exceptional guest service, strong financial performance, and a positive, high-performing team culture.
- Competitive base salary with performance-based bonus opportunities
- Comprehensive medical, dental, and vision insurance
- Paid vacation, holidays, and personal days
- 401(k) retirement plan with company match
- Employee discounts on dining and retail purchases
- Ongoing professional development and leadership training
- Opportunities for advancement in a growing company
- Proven leadership experience in restaurant management, with the ability to recruit, train, coach, and motivate staff and management teams
- Strong business acumen, including budgeting, financial reporting, and meeting or exceeding sales and performance goals
- Hands-on experience with daily restaurant operations, including staff scheduling, inventory control, and quality assurance
- Commitment to exceptional customer service and the ability to resolve guest concerns promptly and professionally
- Ability to develop and execute strategic plans to meet business objectives and drive revenue growth
- Excellent organizational, communication, and decision-making skills
- Proficiency in restaurant management software, POS systems, and Microsoft Office Suite
- Flexibility to work evenings, weekends, and holidays as needed
– Key Responsibilities
- Staff Management:
Recruit, hire, train, and coach restaurant staff and management teams to create a positive work culture and ensure performance standards are met - Operational Oversight:
Manage all day-to-day operations of the restaurant, implementing policies and procedures to ensure smooth and efficient service - Financial Management:
Oversee budgets, manage payroll, and track sales to meet or exceed financial goals - Customer
Experience:
Guarantee a high-quality guest experience, resolve customer concerns, and foster long-term relationships - Strategic Planning:
Develop and execute strategies to achieve business objectives, drive growth, and improve overall performance - Inventory & Vendor Management:
Monitor and control inventory levels, coordinate with vendors to maintain consistent supply and manage costs
(Nice to Have)
- Multi-unit or high-volume restaurant leadership experience
- History of achieving measurable improvements in sales growth and profitability
- Strong analytical skills for reviewing financial statements and market trends
- Experience leading service training programs to elevate guest satisfaction scores
- Demonstrated ability to mentor future leaders and build succession plans
JOB
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