Field Service Technician- Pumps

At CPE, we’re big on liquids and serious about uptime reliability. Family owned and operated for more than 25 years, we represent some of the most trusted names in fluid handling and deliver highly specialized industrial construction services. From turnkey solutions to custom‑engineered skid packages, equipment installation to preventive maintenance programs, confidence flows here.

The Service Technician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer’s facility. The Technician must maintain a safe and clean work area.

• Completes initial inspection and required paperwork for all items to be repaired or serviced
• Disassembles equipment while marking items and documenting current condition
• Sand blasts and paints items as required
• Measures all required parts for inspection reports
• Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements
• Assembles equipment per manufacturer specifications, verifying acceptable tolerances are achieved
• Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others
• Maintains and completes required paperwork and time sheet
• Ensures compliance with OSHA regulations
• Cleans up shop and performs other duties as assigned

• Ability to operate a forklift
• Strong mechanical and problem‑solving skills
• Customer service and consultative skills
• Strong work ethic with ability to work under minimal supervision
• Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management
• Organizational skills and attention to detail

• Regularly required to talk or hear
• Specific vision abilities required include close vision and ability to adjust focus
• Requires the ability to lift up to 50 pounds unassisted

Travel will be local. There may be times where overnight travel is required but that will be an exception.

• Medical, Dental and Vision insurance (among other plans)
• Competitive 401(k) matching program
• Career growth opportunities
• Employee referral program
• Paid time off and holidays
• Parental leave

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.