Field Service Technician

Field Service Technician

Functional area:

Service

Onsite or Remote:
Onsite

Country/Region: US

Location:

West Sacramento, CA, US 95691

Company name:
Epiroc USA LLC

Date of posting:
Jan 7, 2026

United in Performance. Inspired by Innovation.

Field Service Technicians provide thorough service support for technical problems, monitoring, testing, and demonstrations that result in minimizing downtime, reducing costs or promoting our product capabilities in the case of a test or demo. This is for a Level 1 Field Service Technician, who will be performing PM services and mobile lube services for the customer. They will be working remotely based in Reno, NV, with occasional work in California.

It is expected that this work be executed with a sense of urgency, while not compromising Epiroc’s high quality standards.

This opportunity is NOT approved for Visa sponsorship and only candidates who currently have the right to work in the United States of America will be considered. This opportunity will not provide relocation benefits.

• Regularly review and update personal tool inventory on a quarterly basis to maintain compliance with the company's calibration and tool replacement protocols, and always maintain an accurate personal tool inventory
• Complete daily work assignments as requested from the customer or supervisor
• Ability to use basic analytical skills to thoroughly troubleshoot, identify problems and complete the repair of mechanical, hydraulic, electrical and pneumatic systems either by phone or on site
• Understand Company’s warranty policy and be able to take initiative on processing warranty claim reports in the field
• Understand and adhere to Company safety and environmental requirements, including promoting and practicing proper safety procedures and correct use of PPE, safety is our priority. Work sustainably, being conscious of the environmental impact
• Always maintain courteous and professional demeanor and communication with customers and internal staff

• The successful candidate should have basic computer skills, be familiar with Epiroc equipment, have previous work experience demonstrating a strong mechanical aptitude, good work ethic, and be able to read basic hydraulic and 24-volt schematics
• Possess own hand tools and can expand on personal tool inventory by purchasing additional tools referencing the required tool list provided by Epiroc
• Maintain required US Department of Labor, Mine, Safety & Health Administration Training Certificates, or agree to complete the training program(s) needed to acquire the Training Certificates by date required by Manager
• Maintain a valid driver’s license; a good driving record is required, and if required to operate a commercial vehicle weighing more than 26,001 pounds, you must be able to pass all requirements necessary to obtain a Commercial Driver’s License (CDL) for Department of Transportation (Use the "Apply for this Job" box below). and maintain an active license;
  Employees must be at least 18 years of age to drive commercial motor vehicles (CMVs) within state lines (intrastate) only;
  Drivers must be at least 21 years old to drive commercial vehicles across state lines (interstate)
• Travel is required in this position

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

• Compensation:
  The hourly rate for this position is between USD $28 - $38 per hour, depending on experience and qualifications. This range reflects our commitment to fair pay based on skills, experience, and market standards.
• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Paid Vacation

We are Epiroc, a leading productivity partner for the mining and infrastructure industries. By joining Epiroc, you can expect an atmosphere of creativity and innovation, "Dare to Think New." With innovative technology, we develop and produce innovative drill rigs, rock excavation and construction tools. The company was founded in Stockholm, Sweden and has passionate people supporting and collaborating with customers in more than 150 countries.

Employment at Epiroc Drilling Solutions LLC is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing.

Signature of this document serves as…