Business Analyst, IT

Schedule

This position is eligible for a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely.

Under the general direction of the Chief Technology Officer, the Business Analyst supports significant technology programs for the California School Boards Association (CSBA) and its members. This position contributes to the delivery of technical solutions to business needs by defining, analyzing, prioritizing, and documenting business requirements, while clearly communicating recommendations and outcomes to leadership, vendors, and staff. This position researches and analyzes issues related to program subject matter with a complex understanding of data analysis, software development and life cycles, business analysis, requirements management, and strategic planning for the organization.

The Business Analyst engages cross‑functional project teams and prioritizes tasks to ensure delivery of high‑quality, robust solutions on time and within scope. This position performs related work as required.

• Systematically elicit, document, analyze, and prioritize stakeholder business needs to inform technology solutions, process improvement, and data‑driven insights.
• Dissect complex problems, identify pain points, and translate into actionable specifications.
• Lead interviews, workshops, surveys, and research to ensure comprehensive understanding of business needs.
• Create functional specifications, user stories, system workflows, and documentation to guide solution development and implementation.
• Represent the voice of the stakeholder in technology solutions, advocating for quality outcomes and mutual success.

• Utilize analytical tools and techniques to interpret complex datasets to uncover patterns, trends, and opportunities.
• Create reports, dashboards, and visualizations to communicate findings effectively.
• Map and evaluate existing business processes to identify inefficiencies, bottlenecks, redundancies, and areas for optimization.
• Develop strategies and solutions to streamline workflows, enhance operational efficiency, and drive continuous improvement initiatives.
• Demonstrate measurable improvements in efficiency and productivity resulting from implemented solutions.

• Build trust and strengthen collaboration between Information Technology and stakeholders through active engagement and clear communication.
• Work closely with cross‑functional teams to design, document, and deliver solutions aligned with business needs.
• Model clear, consistent, and effective communication to ensure alignment on goals, requirements, timelines, and deliverables.
• Enhance department reputation with stakeholders through demonstrated value.

• Partner with project management resources to support project processes (scoping, planning, implementation, post‑launch support, resource allocation, constraint management).
• Allocate and effectively manage human, financial, information, and physical resources to optimize project performance.
• Contribute to timely delivery of successful project outcomes within defined constraints.
• Monitor project progress, identify risks, and proactively address issues to mitigate potential delays or setbacks.
• Guide teams through transitions involving new technology, process changes, or organizational shifts.
• Facilitate testing and validation of solutions to ensure they meet business requirements and quality standards.
• Collaborate with testing teams to develop test cases, execute testing procedures, and validate results.

• Contribute to association and departmental strategic plans and objectives through subject matter expertise.
• Maintain awareness of trends, innovations, regulations, legislative issues, and education policy impacting CSBA.
• Uphold and model CSBA’s vision, mission, values, policies, and practices.

• Occasional overnight travel required.
• Limited vacation during peak periods.
• Work occasionally on evenings and…