Lead Systems Technician

ETC Florida is a leading provider of luxury residential technology solutions across South Florida. We specialize in smart home automation, lighting control, audio/video systems, networking, security, and custom integration for high‑end homes and estates. For over 30 years, we’ve helped clients WOW & AMAZE in their homes by delivering reliable, beautifully integrated technology systems supported by an exceptional client experience.

• SERVICE THE CLIENT ABOVE ALL ELSE
• BE SOLUTION ORIENTED, CREATIVE, AND INNOVATIVE
• BE POSITIVE, ENTHUSIASTIC & ENJOY WHAT YOU DO
• EXHIBIT HONESTY, RESPECT & INTEGRITY
• WORK AND ACT AS A TEAM

These values guide everything we do—from how we communicate to how we install, support, and maintain the systems entrusted to us.

The Level 2 Systems Technician is a skilled field technician responsible for installing, configuring, and supporting mid‑to‑advanced AV, networking, automation, and low‑voltage systems in luxury residential environments. This role requires strong technical knowledge, excellent craftsmanship, and the ability to work independently on site while also supporting Level 1 technicians and collaborating with senior team members.

• Install AV, network, lighting control, automation, and low‑voltage systems
• Assist with rack building, equipment wiring, panel terminations, and system integration
• Configure devices such as switches, WAPs, matrixes, amplifiers, and smart home components
• Support provisioning and system setup under guidance from Level 3 technicians or programming team

• Perform system testing, troubleshooting, and on‑site diagnostics
• Support clients with system orientation and minor system adjustments
• Maintain a clean, professional, and safe work environment
• Guide and mentor Level 1 technicians when needed
• Communicate clearly with project managers and engineers
• Report project progress, issues, and field conditions
• Represent ETC Florida professionally in clients' homes

• 2–4+ years of experience in AV, low‑voltage integration, smart home systems, or networking
• Proficiency with wiring, terminations, troubleshooting, and device installation
• Strong understanding of signal flow, cable management, and best practices
• Ability to read wiring diagrams, floor plans, and line drawings
• Comfortable in both active construction sites and high‑end residences
• Clean driving record and professional appearance
• Strong communication and client‑facing skills

• Takes pride in craftsmanship and attention to detail
• Calm and resourceful when problem‑solving on site
• Self‑driven, organized, and reliable
• Positive attitude and team‑first mindset
• Eager to learn advanced systems, certifications, and new technologies

$33.00 - $36.00 per hour

• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid time off & holidays
• Ongoing training and certification opportunities (CEDIA, manufacturer certifications)
• Work on world‑class luxury projects across South Florida
• Stable 30+ year company & SFBJ Best Places to Work
• 401(k) and 401(k) matching
• Life insurance
• Referral program

• Award winning installations and HTA Estate Level Certified
• Over 35 years of experience and reliability with thousands of satisfied clients