Retail Sales Associate - Part Time

Overview

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in medical and adult-use markets. Join us to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change.

Retail Sales Associate - Part Time
Shift Availability: 20–25 hours; weekend availability strongly preferred
Hourly Pay Rate: $15.00/hr

Location:

6835 Okeechobee Blvd, West Palm Beach, FL

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for customers, helping them explore our cannabis products and delivering top-tier service with every interaction. You’ll help create a welcoming, informative, inclusive, and engaging experience, guiding guests to find the right fit for their needs. If you’re passionate about cannabis, enjoy working with people, and thrive in a fast-paced retail environment, this is the place for you.

• Customer Experience & Teamwork
  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
  • Build strong connections with customers, ask thoughtful questions, and offer personalized product advice.
  • Address concerns professionally and resolve issues to ensure customer satisfaction.
  • Encourage loyalty by signing guests up for rewards programs.
  • Collaborate with team to maintain a respectful, inclusive, and upbeat atmosphere.
• Operations & Store Standards
  • Open and close the store, handle cash, and follow procedures and regulations.
  • Check IDs, update customer profiles, and process transactions accurately.
  • Keep the store clean, organized, and fully stocked from the sales floor to the backroom.
  • Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Sales & Performance
  • Meet (and strive to beat) daily sales goals by upselling, building trust, and applying product knowledge.
  • Highlight deals and complementary items at checkout to boost customer satisfaction.
  • Stay on top of promotions and product updates to provide a seamless experience.
  • Remain agile in a fast-paced, ever-changing retail environment and take on extra duties as needed.

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role with a focus on service and satisfaction.
• Minimum 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills to connect with customers and team members.
• Strong multitasking abilities and the capacity to shift priorities as needed.
• Comfort with technology and willingness to learn new tools for daily operations and customer engagement.
• Solid time management and organizational skills.
• Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.
• Basic math and computer proficiency to support transactions and reporting.
• Positive, proactive mindset and a focus on delivering a great guest experience.
• Strong conflict resolution skills and composure under pressure.
• Initiative and a team-first attitude to support store leadership and contribute to overall success.
• A natural ability to build rapport and lasting customer relationships.
• Collaborative spirit and commitment to working well within a team environment.

• Background in a sales role with a focus on tracking KPIs and achieving sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

• Physical requirements:
  
  ability to stand for extended periods; lift up to 25 pounds regularly and up to 50 pounds occasionally; close vision required.
• Work environment: allergen warnings and…