Merchandiser Retail Ser Lead
Listed on 2025-12-24
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Support, General Retail
Merchandiser Travel Retail Ser Lead
Company: Acosta
Location: West Palm Beach, Florida 33401
#: 63778
Pay Rate: $18.00 per hour (Full-time)
Benefits- Medical, dental and vision insurance
- Company‑paid life insurance, short‑term and long‑term disability
- 401(k) program
- Generous Paid Time Off (PTO) program
Merchandiser Travel Retail Ser Lead is responsible for representing Acosta, our clients, and our customers by effectively leading a team and performing reset and remodel work including, but not limited to, the proper implementation of plan‑ograms, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self‑starter, quick learner, has a strong attention to detail, and works well in a team or independent situation.
They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.
- Serve as a team lead in the organization and execution of reset and remodel work; partner with store personnel for scheduling and communication.
- Read and follow a plan‑ogram to effectively complete reset and remodel work; have a working knowledge of merchandising and retail terminology.
- Partner with store personnel and co‑workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.
- Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.
- Perform job safely by demonstrating full awareness of surroundings; utilize proper safety techniques and equipment; proactively alert management to any unsafe act or condition.
- Understand and follow all Acosta policies and standard operating procedures.
- Other duties as assigned.
- High School Diploma or GED (some experience may substitute).
- 3+ years supervisory/management experience with authority to direct and oversee daily work activities.
- 3+ years customer service experience preferred.
- Prior sales agent, retail and reset responsibility experience preferred; possess excellent organizational and communication skills and ability to build relationships.
- Comfortable utilizing technology (smartphones, computer, copier/fax, handheld devices).
- Strong demonstration of core competencies:
Quality Commitment, Detail Oriented, Customer Service, Communication Skills, Effective use of web‑based applications for work availability, assignments, reporting, and training. - Must have strong interpersonal, decision‑making, and leadership skills; able to read and communicate effectively.
- Must have a valid driver’s license and be able to drive for extended periods.
- Be willing and able to work in cold environmental conditions (refrigerated/freezer sections) for limited periods.
- Travel required, with overnight stays up to 75-100% of the time; occasional weekend work required.
- Employees must be at least 21 years of age due to travel program requirements.
Acosta Sales & Marketing is an Equal Opportunity Employer.
By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
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Acosta utilizes E‑Verify for validating the ability to work in the United States for all job candidates.
This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group’s Talent Acquisition Team will go over any questions you have regarding the above during the interview process.
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