Experienced Assistant Manager

Overview

The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position reports directly to the Property Manager. This role focuses on supporting the property management team to achieve occupancy and leasing goals.

• Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.
• File evictions when applicable, and be informed of local laws and policies.
• Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
• Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
• Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
• Ensure that all residents  current and future scheduled billing is correct.
• Complete monthly reports in accordance with company guidelines.
• Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
• Troubleshoot and resolve resident situations before being escalated to the property manager.
• Assist with leasing when necessary and take tours.
• Take escalated service requests and work with the property team to ensure adherence to customer service standards.
• Work closely with the property manager to ensure the property is meeting budgeted occupancy and leasing goals.
• Assist the Property Manager with hosting resident functions and maximizing resident renewals.
• May need to work one weekend a month.

• Valid Driver s License
• 1+ year of experience in property management or real estate preferred
• High school diploma required; post-secondary preferred in business or property management

• Demonstrate excellent computer, verbal, math, and reasoning skills
• Demonstrate strong negotiating and sales abilities
• Strong leadership, interpersonal and organizational skills
• Effective time management and attention to detail
• Knowledge of Microsoft Excel, Word, and other Office products
• Knowledge of the Internet, Email, and social media as it pertains to marketing of the community
• Knowledge of property management software such as Onesite, Yardi, Real Page, Knock, Rent Cafe, Res Man, etc.
• Knowledge of business practices and principles
• Ability to handle multiple projects and tasks
• Ability to cope with stress in a composed manner
• Ability to respect and maintain confidentiality
• Ability to work independently as well as collaboratively in a team environment
• Flexible to work evenings, weekends, and holidays as needed

We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more.

We are an Equal Opportunity Employer. Drug Free Workplace. ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note:

This description reflects the current responsibilities and requirements and is subject to change at the company’s discretion.