General Manager, Luxury Condominium

Overview

Build Your Career With Related Management Company. A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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Related is seeking a highly experienced and visionary General Manager to oversee the management and operations of a new 108-unit Luxury Condominium property in West Palm Beach. The successful candidate will possess extensive general management and board experience, along with a proven track record in delivering exceptional service and operational excellence in high-end residential properties.

• Leadership and Strategic Planning: Provide strategic direction and leadership to the property management team, ensuring alignment with the company’s overall goals and objectives. Develop and implement comprehensive business plans and operating strategies to maximize the property's financial performance and enhance its market position. Collaborate with the executive team and board members to develop and execute long-term strategies that drive growth and profitability.
• Property Operations: Understand and manage capital and expense budgets, including reporting to senior staff and stakeholder representatives. Maintain verbal and written communication with stakeholders, vendors and residents on issues relating to management responsibilities, including quality control, vendor contract management, maintenance personnel responsibilities, access control for mechanical equipment rooms and utilities management. Oversee all construction activities during initial development/lease up of the property and manage building rehabilitations.
  
  During construction and fit-outs, make recommendations to eliminate potential problems and/or improve building operations. Develop policies, procedures, and regulations to effectively manage the property, pertaining to construction work, tenant alteration process and certificate of insurance requirements. Develop, implement and assure programs for preventive maintenance. Ensure all outside vendors are in compliance with contractual agreements. Ensure that each staff member reviews and complies with the Emergency Preparedness Manual.
  
  Comprehensively understand accounts payable and receivable to supervise staff responsible for this function.
• Financial Management: Manage the property's financial performance, including budgeting, forecasting, and expense control. Monitor and analyze financial statements, identify variances, and implement corrective measures as necessary. Negotiate and manage vendor contracts, ensuring cost-effective service delivery while maintaining quality standards.
• Operational Management: Oversee all aspects of day-to-day operations, including property maintenance, facilities management, security, and tenant services. Ensure the property operates at the highest standards of excellence, maintaining a safe, clean, and well-maintained environment. Develop and implement policies, procedures, and systems to optimize operational efficiency and ensure compliance with local regulations and building codes.
• Tenant and Stakeholder Relations: Foster strong relationships with condominium owners, residents, and tenants, addressing their needs and concerns promptly and professionally. Collaborate with the marketing and leasing teams to attract and retain high-quality tenants and residents, ensuring high occupancy rates. Represent the property in community associations, industry forums, and board meetings, maintaining a positive image and promoting Related Companies' brand.
• Staff Management and Development: Recruit, develop, and lead a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement. Provide guidance, coaching, and mentorship to team members, promoting their professional growth and development. Conduct performance evaluations, identify training needs, and implement talent retention strategies.

• Bachelor's Degree in Business Administration, Real Estate Management, or a related field (MBA preferred).
• Proven experience as a General Manager or similar leadership role in the luxury residential (condo) real estate industry.
• Strong background in board governance and executive-level decision-making.
• In-depth knowledge of property management…