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IT Support Technical Support HelpDesk/Support Systems Administrator

IT Help Desk Lead — Jira Service Mgmt & Tech Support

Job in West Palm Beach, Palm Beach County, Florida, 33412, USA
Listing for: ITC WORLDWIDE
Full Time position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A technology services company located in West Palm Beach, Florida is seeking an IT Help Desk Lead to oversee the information technology help desk. The role entails managing incoming tickets, coordinating technical workloads, and improving user experience through innovative solutions. The ideal candidate will have leadership experience, strong communication skills, and be proficient in incident management and ticketing software. Microsoft certifications are required.

This position empowers staff to enhance technology use effectively.
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