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Guest Experience Expert
Job in
West Palm Beach, Palm Beach County, Florida, 33401, USA
Listed on 2026-01-15
Listing for:
Courtyard by Marriott
Full Time
position Listed on 2026-01-15
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
CEDF [Front Desk Agent / Concierge] As a Guest Experience Expert at Courtyard by Marriott, you'll:
Welcome guests with a warm smile and provide exceptional customer service;
Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency;
Respond promptly to guest inquiries and resolve any issues or complaints in a professional manner;
Coordinate and communicate with other hotel departments to ensure smooth operations and guest satisfaction;
Maintain a clean and organized lobby area, including restocking supplies and arranging furniture.
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