Bellperson

Join to apply for the Bellperson (F/T) role at Hilton West Palm Beach

A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drive property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment

• Hospitality – Passion for delivering exceptional guest experiences
• Integrity – Do the right thing, all the time
• Leadership – Lead in industry and community
• Teamwork – Team player in everything we do
• Ownership – Own actions and decisions
• Now – Operate with urgency and discipline
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Location:

Hilton West Palm Beach

Schedule:

Full-time

Brand:
Hilton Hotels & Resorts

Job Family:
Guest Services, Operations, and Front Office

Seniority Level: Entry level

Employment Type:

Full-time

Industry: Hospitality

Work at a leading global hospitality company dedicated to exceptional guest experiences.