Overnight Front Desk​/Weekends

Join to apply for the Overnight Front Desk (Full-Time/ Weekends) role at First Service Residential

Location:

West Palm Beach, FL 33401

Pay Range: $20 – $22/hr

Schedule:

Sunday to Thursday 11pm – 7am (Fri & Sat OFF)

As a Front Desk Associate, you’ll work independently, without direct supervision, using strong communication, telephone, and customer service skills. You will be detail-oriented, able to multitask, and greet residents, check guests, and service providers in/out. You will understand and react to emergency response and access control procedures, monitor and operate electronic security control systems, and accurately maintain daily logs, records, and forms.

• Demonstrate excellent customer service, communication, and time‑management skills.
• Monitor the Emergency Response System.
• Greet and direct residents, guests, and invitees.
• Monitor and control Electronic Security Control Systems.
• Respond to emergency situations in a timely and efficient manner.
• Control access to the building.
• Maintain daily logs, records, and forms.
• Resolve and follow up on all complaints/issues.
• Maintain a safe and secure environment throughout the building or properties.
• Perform additional duties assigned by the on‑site property manager.
• Follow safety procedures and maintain a safe work environment.
• Other duties as required.

• High school diploma or equivalency preferred.
• College‑level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods.
• Handle, finger, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information verbally and in writing.
• Navigate the property/building quickly and efficiently.
• Complete all required forms.
• Work extended hours and weekends as required.
• Respond to emergencies promptly.

As a full‑time exempt associate, you are eligible for comprehensive benefits including multiple medical plans, dental, vision, time‑off, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and company functions.

$XX – $XX Hourly – placeholder

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.