Product Manager Lead

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Date: Mar 5, 2026

Location(s): West Palm Beach, FL, US, 33407

Company: Next Era Energy

Requisition : 93597

Do you want to create innovative solutions that deliver real value to customers? At FPL Energy Services (FPLES), you’ll join a dynamic team driving smart, reliable, and affordable offerings—from LED lighting to home protection, HVAC, fiber, and more. Be part of a business that thrives on innovation, customer focus, and a culture of excellence. Join us and help shape the future of energy services.

Position Specific Description

This position will serve as the Lead Product Manager for systems and associated tools, partnering closely with product teams, technology teams, and business stakeholders to design, enhance, and deliver scalable capabilities. The role ensures that systems support evolving business needs while advancing our XD (Experience Design) and Rewire transformation initiatives.

The position drives the ideation, prioritization, development, and launch of new system capabilities and enhancements, ensuring alignment with customer lifecycle strategy, operational excellence, and revenue growth objectives.

Enterprise Systems Strategy & Roadmap

• Own and manage the Salesforce Sales systems roadmap, ensuring alignment with enterprise strategy and business priorities.
• Define and prioritize new features, enhancements, and integrations that enable scalable, end-to-end sales processes.
• Translate business objectives into system capabilities and actionable delivery plans.
• Ensure system evolution supports XD and Rewire transformation initiatives.

Cross-Functional Delivery Leadership

• Partner with Product, Technology, Sales, Marketing, Operations, and other stakeholders to deliver integrated system capabilities.
• Lead cross-functional collaboration from ideation through deployment and adoption.
• Serve as the primary liaison between business stakeholders and technical delivery teams.
• Oversee backlog management, sprint priorities, and release planning for Salesforce Sales systems.
• Identify opportunities to enhance system performance, usability, automation, and analytics capabilities.
• Analyze user feedback, adoption metrics, and operational performance to inform system improvements.
• Monitor industry best practices in CRM systems, digital sales enablement, and customer lifecycle management.
• Drive measurable improvements in sales efficiency, margin performance, and ROI.
• Support and advance XD and Rewire initiatives through modernized system capabilities and improved user experiences.
• Lead change management efforts related to system updates and new feature rollouts.
• Develop enablement materials and training strategies to drive adoption and maximize value realization

• Works with Information Technology to define work required to execute business cases and makes business decisions on value added features and business priorities
• Evaluates project ideas and develops business cases and accelerate portfolios
• Provides operational process support and manages partner relationships to understand business objectives and impact of changes
• Identifies system requirements, design and testing for approved system business cases
• Conducts process improvement analysis
• Gathers data, reports on key metrics and utilizes tools and technologies to analyze improvement opportunities
• Troubleshoots system issues, follows up on process system requirements, supports application replacement initiatives, new technology evaluation and proof of concept completion
• Evaluates risks from policy and process changes to business unit performance and compliance
• Facilitates process improvement meetings
• Performs other job-related duties as assigned

• High School Grad / GED
• Bachelor's or Equivalent Experience
• Experience:
  
  6+ years
• Six Sigma Yellow Belt Certified

• Project Management Professional (PMP)

Next Era Energy offers a wide range of benefits to support our employees and their eligible family members.  to learn more.

Employee Group: Exempt
Employee Type: Full Time
Job Category: Project Management
Organization: FPL Energy Services, Inc
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