Account Manager

STOCKTON MAINTENANCE GROUP, INC. is a facilities services company based in West Palm Beach, Florida. With its headquarters located at 1975 Sansburys Way #116, the company specializes in providing comprehensive maintenance solutions to meet diverse client needs. Stockton Maintenance Group is committed to delivering exceptional service and maintaining high standards of quality, ensuring optimal client satisfaction. The company values professionalism, reliability, and excellence in all aspects of its operations.

This is a full‑time, on‑site role for an Account Manager, located in West Palm Beach, FL. The Account Manager will oversee client accounts, develop lasting relationships, and ensure service expectations are consistently met. Responsibilities include managing day‑to‑day operations, coordinating with teams to fulfill service agreements, identifying opportunities for growth, and addressing client concerns. The Individual is expected to be a proactive problem solver and a key contributor to enhancing client satisfaction and operational efficiency.

• Communicate with prospective clients and assist with generating sales
• Making cold calls as needed
• Provide handyman and construction project pricing
• Receive instructions from clients and their agents
• Prepare and provide estimates to clients
• Plan and implement small to medium projects
• Direct and lead the work of technical staff
• Evaluate strategies and procedures
• Ensure deadlines and cost targets are met
• Maintain required project documentation
• Complete monthly billing and navigate through customer portals
• Maintain documentation through internal and external portals
• Serve as a liaison between business and technical aspects of projects
• Ability to manage on‑call and emergency requests
• Responsible for Vendor onboarding and Maintain Vendor documents
• Responsible for job permits if required
• Maintain office supplies and stationary as needed
• Perform all administrative duties as required by Opps Manger
• Report directly to Operations Manager

• Great people skills are a must
• Previous experience in facility repair, construction, or other related fields
• Strong analysis and critical thinking skills
• Deadline and detail-oriented
• Leadership capabilities with the ability to manage and motivate field service personnel
• PC proficiency is a must
• Strong ability to multitask and effectively manage multiple projects simultaneously
• Construction and/or facilities maintenance experience is strongly preferred.
• Must be willing to work as needed up to and including after normal work hours
• This is an in office position M-F