Property Administrator

Responsibilities

Be the Heart of a Thriving Community

Are you experienced in property operations and enjoy keeping systems, records, and financial processes organized? We are seeking a Property Administrator to support the General Manager and Site Administrative Teams at The Emerson / Argyle House. This role plays a key part in the day-to-day administrative functioning of the property, ensuring accuracy across resident records, financial tracking, and office operations.

The Property Administrator serves as a central point of coordination for administrative workflows, resident account management, and internal reporting, helping maintain operational consistency and supporting a high-quality resident experience through strong behind-the-scenes execution.

What You’ll Be Doing:

Administrative & Resident Account Management

• Maintain resident records across the full lifecycle, ensuring accurate documentation from lease execution through close-out
• Serve as the primary point of contact for administrative resident inquiries, routing service issues appropriately and tracking resolution
• Coordinate move‑in and move‑out logistics with a focus on documentation accuracy, system setup, and checklist compliance
• Maintain front office operations, including supply procurement, file organization, and general administrative support for onsite teams

Accounting, Billing & Controls

• Manage resident account ledgers, ensuring timely and accurate posting of charges payments, adjustments, and credits
• Monitor receivables, follow up on past‑due balances, and prepare required notices in accordance with company policy
• Support collections activity, legal coordination, and documentation related to delinquencies, write‑offs, and evictions
• Assist with monthly reporting, budget tracking, invoice review, and expense documentation

Operational & Team Support

• Provide administrative onboarding support for new leasing staff, including system access, documentation, and training coordination
• Support leasing operations as needed during high‑volume periods, including administrative aspects of tours and applications
• Track and coordinate community initiatives, promotions, and vendor or local partner relationships
• Identify opportunities to streamline processes, improve data accuracy, and enhance operational efficiency

Compliance, Records & Reporting

• Maintain compliance‑related documentation in alignment with local, state, and federal housing requirements
• Track lease enforcement actions and ensure all resident communications and notices are properly recorded
• Perform routine audits of resident files and property systems to ensure data integrity
• Assist with internal and external audits and support affordable housing or regulatory reporting where applicable

What You Bring:

• 2+ years of experience in property management
• Strong knowledge of landlord/tenant laws and property regulations
• Excellent customer service and communication skills
• High attention to detail, especially with billing and reporting
• Proficient in property management software (Yardi, One Site, or similar)
• Strong time management and the ability to juggle competing priorities
• A team mindset and a solutions‑first attitude
• High school diploma or equivalent required; additional education a plus

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success – such as 401(k), FSA & HSA, employer‑paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources – such as counseling are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

Build Your Career With Related Management Company

A subsidiary of Related Companies, Related…