Assistant, Department of Public Safety

Assistant, Department of Public Safety

Apply for the Assistant, Department of Public Safety role at Palm Beach Atlantic University.

In support of the university’s mission and objectives, the Assistant, Department of Public Safety (DPS) reports to the Front Desk Operations Manager. This role provides support and assists with the key distribution system, access control systems, and card financial system and some surveillance system responsibilities.

• Card Services – Provides support and responds to DPS Card Services customer requests that are received in person, by phone, voicemail, email and Teams.
• Key & Badge Distribution – Distributes keys and access badges to visitors and contractors.
• Card Access – Assigns and removes specific building card access for students, faculty and staff. Adjusts card reader open hours for events.
• Issue Relay – Receives communication of door access issues and relays information to Front Desk Operations Manager and technician with details of the issue.
• Other Duties – Performs other duties as assigned by the Front Desk Operations Manager.

• Processes student, employee, and on-campus contractors new and replacement access PBA . This includes requesting, receiving, and processing electronic submission of photos for PBA Cards and processing of payments.
• Generates and prints temporary  for various summer camps.
• Assists with card distribution during Welcome Week weekends.

• Processes all financial transactions which includes deposits of PBA Card funds, and purchases of meal plans.
• Processes refund requests by Students Accounts and the library staff.

• Provides available parking information and vehicle and bike decal registration and distribution.
• Assists visitors, contractors, students and employees with registering for a temporary parking pass.

• Generates weekly camera log reports defining recording status.

High school diploma, required.

Entry level.

• Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
• Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
• Adaptable/Flexibility – Ability to change or adjust to change.
• Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
• Confidentiality – Maintains the necessary confidentiality and discretion required for the position.
• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.
• Technology – Strong aptitude to learn new technologies as department processes evolve.

• Ability to work non-routine hours during certain times of the year.
• Ability to sit for prolonged periods of time.
• Ability to traverse campus and stairs.
• Ability to lift/move objects up to 25 pounds.

Entry level

Full-time

Administrative

Higher Education