Front Desk Part-Time

Front Desk Part-Time page is loaded## Front Desk Part-Time locations:
Tru Ally
-West Orange, NJtime type:
Part time posted on:
Posted Todayjob requisition :
JRLocated in:

West Orange, New Jersey 07052

Performs a variety of front desk activities (answering phones/greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.

Job Title:

Front Desk
- Part Time  Department/

Location:

Reports to:

Practice Manager  FLSA Status:
Non-exempt  Direct Reports: N/ACompany Overview  At Consensus Health, we believe better healthcare begins with a community of strong, independent providers delivering high quality, compassionate patient care with improved outcomes. As New Jersey’s fasting growing independent medical group, Consensus Health offers full clinical and operational integration with our value-based care programs, enabling providers to transform the healthcare delivery experience. In addition, Consensus Health owns and manages New Jersey’s oldest Independent Physician Association (“IPA”) with over 1,000 providers throughout the state.

At Consensus Health we believe in fostering an environment of collaboration, participation, and respect. A cornerstone of that belief is a commitment to attracting talented and dedicated team members who work together for the common purpose of providing clinical excellence.  Consensus is committed to attracting, developing, and retaining talented people who are passionate about helping physicians and their staff deliver better care to patients and whose values align with ours.

We empower our employees to bring the right solutions forward to strengthen the relationship between providers and patients and ensure that our staff are well served.  Position Summary Performs a variety of front desk activities (answering phones/greeting patients) that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.

Duties and Responsibilities  The duties include, but are not limited to:
• Assist with/complete all Front Desk operations and the use of the Practice Management system to ensure efficient patient registration and check out processes.
• Greeting patients and verifying/inputting demographic information into Practice management system.
• Collecting and inputting all valid licenses and insurance information.
• Collecting and posting all co-payments and payments made at time of service.  
• Maintaining/organizing patient documents/files  
• Answering phones, scheduling appointments, taking messages
• Reconciling co-pays and time of service payments collected daily  
• Filing/labeling/sending outbound and inbound faxes
• Maintain confidentiality and use discretion when handling patient’s medical records and information.  
• May perform charge entry process.  
• Completing referrals for a specialist  
• Prior authorization requests from patients and/or providers  
• Filing any/all paperwork  
• Rooming patients when checked in and provider is ready to treat the patient  Performs miscellaneous job-related duties as assigned  Qualifications or Education, Training and Experience  
• High School graduate or equivalent. Computer literacy required.
• 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required.
• Experience of working in the health or other public sector organization helpful, but not necessary.

Knowledge and Skills/Expected Competencies  
• Business office procedures  
• Grammar, spelling, punctuation, and basic arithmetic  
• Medical insurance and medical billing skills  
• Operating all office equipment  
• Strong organizational and leadership skills
• Answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
• Establishing and maintaining effective working relationships with patients, employees, and the public.  
• Speak clearly and concisely  
• Read, understands, and follows oral and written instruction.  
• Exceptional customer service skills  
• Ability to sort and file…