Receptionist, Customer Service​/HelpDesk

Front Desk Receptionist at Beauty Salon Location

West Orange / Montclair Area, NJ

West Orange, NJ 07052

Work Location: In person

$17 per hour

Pay: $15.00 - $17.00 per hour

Full Time | Tuesday – Saturday

Front Desk Receptionist – Beauty Salon (Bilingual Spanish/English)

We are looking for a friendly, organized, and professional Front Desk Receptionist to join our growing beauty salon team. This role is ideal for someone who enjoys working with people, providing great customer service, and supporting a busy salon environment.

As the first point of contact for our clients, you will play a key role in ensuring every guest has a welcoming and smooth experience from the moment they arrive until they leave.

• Greet clients warmly and provide an exceptional customer experience
• Schedule, confirm, and manage client appointments using the salon booking system
• Answer incoming phone calls and respond to customer inquiries regarding services, availability, and pricing
• Coordinate closely with stylists and technicians to ensure smooth and accurate scheduling
• Check clients in and out efficiently and process payments
• Assist with retail product sales and recommend products based on client needs
• Maintain the cleanliness and organization of the front desk, waiting area, and reception workspace
• Ensure retail displays and product shelves remain stocked and organized
• Send appointment confirmations and reminders to clients
• Manage walk-in clients and assist in fitting them into the schedule when possible
• Handle client questions or concerns in a professional and friendly manner
• Support stylists with client flow and help keep the day running on schedule
• Assist with light administrative tasks such as organizing forms, client records, and daily reports
• Maintain a welcoming atmosphere and ensure clients feel comfortable during their visit

• Bilingual (English and Spanish) required
• Friendly, professional, and positive attitude
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced salon environment
• Previous salon, spa, or customer service experience is a plus
• Basic computer, phone, and scheduling software skills

• West Orange, NJ 07052 (Required)

We are looking for someone reliable, personable, and passionate about the beauty industry who enjoys helping clients feel welcomed and cared for. Please submit your resume with your contact information.