Union Data Center Lead Technician

Overview

Copper/Fiber (term, test, splice, troubleshoot)

West Memphis - Arkansas - United States of America

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle;

from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

• Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
• Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
• Provide structured feedback on project progress to Stakeholders.
• Exhibit quality workmanship on all work and maintain Data Center cleanliness.
• Follow all production, safety and quality standards, codes, and industry best practices.
• Collaborate with various Stakeholders to remove project obstacles.
• Reading and comprehending blueprints and building documentation/redline work.
• Broad understanding of Data Center infrastructure technologies.

• Knowledge and use of basic telecom hand tools.
• Must be capable of leading a crew of 1-5 technicians.
• Must understand customer service, perform job walks and communicate with customer for job requirements.
• Accept responsibility of outcome of work performed by him/her and/or by employees that directly report to him/her.
• Clear understanding of job safety requirements.
• Be able to read and understand job floor plan.
• Should be familiar with wiring schemes and wiring testing.
• Should be able to pull all types of low voltage cables.
• Should understand and be capable in performing field terminations and labeling.
• Capable of maintaining orderly paperwork, capable of running midsize to large projects and service jobs.
• Possess skill to layout MDF and IDF closets, be able to dress all types of cable and perform all types of terminations and should include basic understanding of fiber equipment, all types of cable and fiber terminations.
• Basic understanding of both copper and fiber cable testing and troubleshooting.
• Capable of working in Data Centers.
• Shall be able to work on analog, DSL, and be able to extend T1 lines.
• Be able to patch network equipment.
• Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.
• Track and submit timesheets for crew reporting.
• Maintain paperwork and run service jobs.
• Ability to relate to Copper/Fiber (term, test, splice, troubleshoot).
• Coordinate with Foreman, Leads, Techs to ensure project progress.
• Understanding metrics/SLA's and able to track.
• Knowledge and understanding of network Handover and Project Close Out.
• Identify the tech's strengths and weaknesses.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job…