Business Card and Fraud Specialist

Can you help us support card-based payments and fraud liability to power the impact of the Charity sector? We’re looking for a talented Business Card and Fraud Specialist to join our team at CAF Bank, part of Charities Aid Foundation (CAF).

At CAF Bank, every one of us contributes to our impact, and as our Business Card and Fraud Specialist you too will play an integral part in what we do.

CAF Bank exists to serve charities in fulfilling their mission; and our Business Card solution helps make payments simple. We also ensure that we keep up to date with the latest fraud trends impacting our customers, taking swift and decisive action to mitigate the fraud risk exposed to our customers. Our Business Card and Fraud Specialist will be a vital role in supporting our existing Card offering, developing our future plans and managing the fraud risks of both ourselves and our customers.

As part of the Card Team; you will support our Card servicing and fraud mitigation, reporting directly in to our Card Product Owner and Service Delivery Manager. Working with partners from across the business you will support our understanding of the environment and support the projects that will keep us current and our customers protected and able to make the purchases they need.

As our Business Card and Fraud Specialist you will:

• Support Card Team colleagues, and other business areas, providing SME knowledge on cards and fraud
• Work as part of the CAF Bank Card Team supporting the existing Business Card product and future developments of the product offering
• Maintain active contact with our Customer Service Teams to proactively identify and resolve issues
• Collaborate with our Financial Intelligence Team to develop and deliver effective fraud mitigation
• Monitor and maintain effective tools for the prevention of fraud

This role is for you if you have experience of working in Cards and Bank Fraud or have relevant transferable skills and are keen to make a difference to society.

We are looking for:

• Card industry experience, ideally relating to card issuing
• Keen to positively challenge and enhance existing products and services
• Strong analytical and investigative skills
• Knowledge of fraud typologies
• Ability to embrace and support change

At CAF Bank you will receive:

• Permanent hybrid ways of working where roles allow
• A wide range of development opportunities to support personal and professional growth
• Pension scheme with better-than-market employer contribution options

We are more than a bank. From the one-person causes to the large-scale organisations, we are the bank charities turn to. We believe in the power of good, and in treating the goals of charities as our own.

We are owned by Charities Aid Foundation (CAF). CAF connects charities with funds, and we at CAF Bank help charities to manage those funds.

Our connection with such a long-established charitable organisation highlights how we believe in banking with purpose.

If you are interested in joining us as a Business Card and Fraud Specialist and being part of an organisation who are people focused and are “Together Building Opportunity” please click on the apply button and you will be redirected to CAF jobs portal where you can find out more about the position and apply.